Our client :
A big company operating in the insurnace sector
Key Tasks :
Monitor and evaluate performance, capacity and availability of systems and applications.
Respond to incidents and requests passed on by the IT service desk.
Provide improvement possibilities for operations.
Support ICT continuity planning and testing.
Monitor IT policies such as access to systems and exchange of information.
Define and monitor batch jobs (scheduling), network, ...
Install patches and make sure the servers, network, middleware, ... and other components are properly maintained (preventive maintenance).
Maintain client systems.
Create, maintain and develop the technical documentation of the System.
Following tasks are within your area of responsibility
Provide specialize support for the end user and colleagues in case of issue or problem.
Create, document, debug and maintain new and existing IT architecture.
Installation, maintenance and debugging of hardware component, operating system and software, as well as some third party software.
Monitoring of the user access following the approved procedures ( i.e. : in Active Directory, Lotus Notes, SAP, Mitel, VPN).
Maintain the existing documentation up to date.
Be the technical contact for the suppliers.
Train colleagues (from your group, from other IT groups or end users).
Participate to project within the group scope (i.e. : Airwatch, Confluence, Office 365 deployment, update of our SQL server, physical move, ...)
You have good knowledge of following applications : Windows server, Windows7, Windows10, VM Ware, Lotus Notes, Office 365, Exchange, Robotics, JIRA, Confluence, Mitel.
You take great satisfaction in providing an efficient service to your customers, both internally and externally. The search for a solution is your engine.
You learn and work quickly, correctly and autonomously.
You willingly share information and knowledge, and maintain professional contacts with your colleagues in this way.
You have excellent analytical skills.
You are fluent in French and Dutch. Knowledge of English is an asset.
Our client offers :
A permanent contract
An interesting salary with extra legal benefits
A great working environment
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