Real-time Process Manager
Bruxelles, Belgium
8 dagen geleden

Goods transport by train will become increasingly more important in the future. It is far less detrimental to the environment and mobility than road transport.

Furthermore, it is often safer and more efficient.

Lineas is one of the largest European private enterprises in the area of goods transport by rail.

We therefore believe that it is our responsibility to convince companies to opt for the modal shift away from the road towards more goods by rail.

We carry out that ambitious task with the best products, innovative services, a large fleet and a great deal of passion and input for our customers.

We want to grow and make a real difference on an international scale.

Why are we looking for a real-time process manager ?

To support growth, as a Real-time Process Manager you ensure, together with the real-time manager, an optimal working of the real-

time dispatching centre in order to realise the long term Lineas strategy and contribute to the modal shift, this with a clear focus on quality and regulations.

You ensure that the dispatching centre in Brussels is leading in major process changes for the international dispatching organisations

You are the strategic motor for change within your team : you co-define & are co-responsible for the implementation of change projects required to implement the company’s strategy.

Quality management

You will be the process owner and end responsible for the Lineas quality processes. Concretely you will :

  • Facilitate and monitor the Daily, Weekly and monthly Quality Meetings (MQM)
  • Create reporting’s about these two platforms according to the needs and demands of stakeholders + MQM
  • Develop & track KPIs in order to measure the performance of the platforms
  • Based on analysis out of the quality platforms, identify the right levers to focus on to improve quality, provide insights to Operational Management and track improvements.
  • Ensure there is a link with performance management and general quality KPI’s
  • Be proactive and creative to improve the platforms in order to maximize the added value of Lineas quality processes
  • Be an ambassador and communicate about the quality processes and its results and make sure they are followed properly
  • Set up of feedback loops within the organisation to improve quality at the base of the products
  • Continuously capture inputs and communicate the results of the quality process within the real time (RT) team
  • Regulation & document management

    You will have to make sure that the people in real-time (RT) always are able to have the required documentation to do their job in an optimal way. Concretely you will :

  • Ensure that processes for real time deviation management are available and continuously kept up to date including possible required work instructions for the real time (RT) organisation.
  • Translate the necessary regulation, received from driver’s regulation & stations regulations towards the people working in real-
  • time and making sure everybody is able to find and understand these documents.

  • Make sure document management is done within the real-time organisation and everybody knows where to find the data required.
  • Chase within the organisation to find the necessary data
  • Support the organisation to fill in the required documents
  • Training management

    You will be the owner of the training process within the RT organisation. You will have to :

  • Ensure that all people working in RT are able to follow the necessary trainings
  • Enable sufficient training abilities
  • Follow up that the trainings are adequate for the real-time organisation
  • Follow up that the people in real time have the right competences to perform their day to day job
  • Operational support :

    If required being able to support the RT organisation with fulfilling operational tasks, after having received the necessary training.

    Project management :

  • Strategic motor for implementing change within the real-time organisation
  • Co-define required business requirements
  • Innovation within the RT organisation
  • Continuously look to improvements - based on best practices within the transport’ sector
  • Stakeholder management :

  • you actively promote collaboration with the direct stakeholders of the real-time organisation
  • you co-define processes for an E2E dispatching organisation (including First Mile / Last Mile / Long Haul and international dispatching centres)
  • Development

  • You manage the real time in order to manage & develop the individual skill to improve the wellbeing at work
  • You develop your soft and hard skills to become a senior leader within Lineas.
  • Profile

  • Master in logistics, engineering or applied economics or relevant experience
  • Minimum 1-3 years of relevant experience in a Supply Chain environment
  • Good knowledge of Dutch, French and English (German is a plus)
  • Pro-active, stress-resilient, pragmatic, result-oriented
  • Well organised and able to prioritise in a context of changing priorities
  • Strong analytical and problem solving skills
  • Have an eye for critical details but do not forget the big picture
  • Team player and like to work with other people
  • Shown leadership skills
  • What we offer

  • You get the chance to grow and to launch your career in a booming company.
  • You get attractive pay with fine fringe benefits.
  • You will be joining a young and dynamic company. Things move forward rapidly, with all sorts of constant changes, opening up prospects for your career at all times.
  • We give you thorough training from the outset together with all the coaching you need to get started, and subsequently every opportunity to develop your talents further.
  • You may work independently and free of the boundaries of time even from home or at a location that is better suited now and then.
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