Are you looking to expand your expertise as an TECH Senior Product Designer within a global environment that allows you to keep pace with the speed of change?
At GSK, we are transforming how new technologies are used to improve performance across the organization.
Global Industrial Operations (GIO) Tech strive to deliver products and services to our GIO customers that meet the needs of the business whilst being intuitive, efficient, effective and satisfying to use.
We require a skilled Product Designer with experience in business- and user-centered analysis, and an appreciation for design and process improvement, to join our Product Team.
They will help deliver better user experiences and business processes within our application portfolio, identifying opportunities to improve systems and processes whilst advocating a user-centred focus within Agile ways of working.
Focus will be on Production, Warehouse & Logistics*.
As Senior Product Designer you will be responsible for :
Optimising the delivery of business value through business partnering, process improvement, user research and user-centred design.
Performing user research through qualitative enquiry, quantitative data analysis and user testing within the customer base of this product area.
Obtaining a solid understanding of the business domain and processes within a product area, capturing user goals, needs and expectations and translating these into personas, journeys and user stories that drive towards improvements.
Driving process optimisation through process modelling and service design, taking into consideration the product strategy and system and data landscapes.
Driving experience design activities to improve user interfaces and task flows through wireframing, prototyping and ideation workshops.
Working closely with the Product Owner and other members of the product team, with a clear focus on delivering value quickly while helping to steer the product area towards business- and user-centered improvements.
Engaging with the GIO Tech UX & Design Team to support the maturity of UX and Design across GIO Tech, specifically working with other UX practitioners and sharing experiences.
Partnering with the business area to understand their challenges and needs, whilst working to manage system and process changes within these user groups, helping ensure smooth deployments and satisfied customers.
Keeping up with internal and external trends in your product area, including mobile, wearables and social media.
Functional domain focus (*) for the Product Designer role covers :
Shopfloor automation integration
eBR & echecklist recording
Shopfloor detailed scheduling
Data analytics for process robustness
Shopfloor product logistics
Warehouse and inventory management
Automation Integration & WCS
Intra-, Intersite, outbound logistics
Basic Qualifications :
We are looking for professionals with these required skills to achieve our goals :
Master’s Degree - Technical Degree eg Engineering, Business Engineering, Information Technology.
Strong appetite of understanding logistics and manufacturing processes
5 years’ experience in working in an IT product related industry, with experience in IT software analysis, design and delivery, with awareness of the Ux space, particularly areas of user research, experience design and service design.
Past experience in batch industries with process automation, process control systems and MES integration
Excellent communication skills in English
Preferred Qualifications :
If you have the following characteristics, it would be a plus :
Post-Master or Master after Master Degree - Technical Degree eg Engineering, Business Engineering, Information Technology
Experience with Azure is an asset
French is a strong asset