Office Manager
Antwerp, Belgium, Europe
2 dagen geleden


Fluke Reliability wants enthusiastic and driven professionals to assist with sales customer success. In this role you will collaborate with customers and several Fluke teams as you work toward a common goal.

You will work side by side with our customers, sales, order management, finance, and leadership. Long-term opportunities to advance your career and extend into other regions.


  • Office Manager is a management function which reports to the General Manager. The function Marketing and Administration Assistant reports to the Office Manager.
  • In consultation with the Managing Director, the Office Manager has following tasks and responsibilities.

  • Manage incoming and outgoing product flow and related documents
  • Manage Order bookings, Order confirmations, Delivery notes, Logistic documents upon shipment, Billing, Reminder on late payment, Enrollment of transactions with assistance of the external accountant (payments, booking, invoices), Various declarations including VAT, Dimona, Labor Inspectorate, etc.
  • Partner with Sales, Operations, Finance, Order Management, Contracting / Legal and other team leads throughout Fluke to facilitate customer accounts creation, maintenance, and issue resolution, and tracking status of Pruftechnik Belgium orders from start to finish and intervening where needed to correct issues.
  • Execute proactive communication / change management support including facilitation of credit screening and credit line, customer documentation requests, payment terms, and payment method, etc.
  • Support ad hoc conflict resolution for the region.
  • Provide monthly reporting for region on payment term pull in for Pruftechink Belgium.
  • Management and monitoring of vendor portals including partnering with finance and other Fluke divisions.
  • Experience

  • 3+ years of customer service or sales experience
  • 3+ years of project management experience
  • Familiarity with Order Management and Credit and Collections process
  • Proficient in Excel and other Microsoft office products.
  • Good understanding of ERP & CRM systems (Salesforce & Oracle preferred).
  • BA or BS degree preferred or equivalent experience
  • Hard skills

  • Effective Dutch and English written and oral communication skills, reliability, and accuracy. (French in addition is a pre)
  • Good organizational skills and ability to multi-task. Excellent customer service skills.
  • Self-starter who works well independently and within a cross functional team.
  • Soft Skills

  • Being a team player and team builder
  • Negotiation and conflict management
  • Fortive is a diversified industrial growth company comprised of global businesses that are recognized leaders in attractive markets.

    With more than $6 billion in annual revenues, Fortive’s well-known brands hold leading positions in field instrumentation, transportation, sensing, product realization, automation and specialty, and franchise distribution.

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