Position and missions As consultant in the Customer Engagement practice, you will be working in organizations that are undergoing a digital transformation.
You will support these organizations by helping them to identify how to evolve from product centric to customer centric approach and support the organizations in the process.
Your direct colleagues will be a team of skilled and motivated consultants working in different relevant domains, going from tool set up towards the creation of campaigns and measuring the success afterwards.
As Digital Marketing Consultant you will : Deliver impactful Digital Marketing projects at our clients Play a key role in the delivery of a project based on your expertise in the domain Take the lead in capturing business and functional requirements by preparing and performing workshops at client side Define and design complex omni-channel customer journeys together with business stakeholders Help clients with the visioning, designing, planning, execution and adoption of digital marketing programs that deliver tangible results Perform solid project management activities : define and follow up of project activities, steer and guide colleagues towards a joined objective and report status to senior management Play an active role in the growth and development of the team by coaching your colleagues and sharing best practices and experiences (pre)-Sales of digital marketing projects Learn and apply innovative technologies (e.
g. AI) to current and future business challenges Advantages By joining Business & Decision, you will get an attractive consultant package including a company car, a strong career path, relevant training, challenging missions and projects and international perspectives.
You will integrate into a highly skilled team and enjoy our famous after work activities and events! The company Business & Decision (B&D) is an international consulting, management and systems integration group which answers business needs by being a trusted partner for digital and data transformation.
As part of the Orange group, B&D provide a full digital package to our clients : collaborative working methods, optimized performance of information systems and 360 customer relations all by harnessing the power of data.
To do this, B&D has 4 strategic offers to differentiate from our competitors : New : detect, choose and create new services based on data More : understand your customers to do more business with them Better : optimize operational efficiency Right : anticipate financial, security, regulatory, online reputation and fraud risks B&D values excellence, respect and modesty from all our employees and we look for the following skills in candidates : Entrepreneurship, solution-oriented and value client intimacy Team work, social skills, self-awareness and communication skills Flexibility, adaptability and resourcefulness.
These values are found throughout the B&D organization from Managing Director down and that’s why B&D are certified as a Top Employer in Belgium for our people-first best practices in HR.
Profile At least 3 to 5 years of experience in an digital marketing context Knowledge of (digital) marketing processes (web analytics, customer profiling, inbound marketing, website personalization, SEO, SEA, ) Hands on knowledge of at least 1 relevant digital marketing tool : Adobe, IBM, Marketo, Salesforce (preferably in the context of an implementation / administrative role) Passionate about digital transformation and technology Native speaker in one of the national languages (Dutch / French) and good understanding of the other.
Full proficiency in English. Strong team spirit, balanced by a healthy sense of autonomy Excellent analytical skills, conceptual thinking and pragmatic approach Solid communication and presentation skills Basic understanding of SQL and data base modeling Certifications such as Agile, Scrum, or other Project Management methodologies are an advantage Experience in consulting / implementation projects is a major asset Experience in big data implementations is a plus Affinity in financial sector is a plus