Store Supervisor
Belgium, Brussels
2 dagen geleden

Are you ready to join one of the most trusted brands in the world?

Join the LEGO® Brand Retail team as a Supervisor and be a role model as you provide a brand experience for our customers.

This full-time Supervisor will provide training to enhance the team's ability to exceed our high standards of customer service, product knowledge and sales.

Experience the pride, commitment, and shared sense of responsibility

  • Lead by example by providing every customer with a warm welcome and exceed all expectations at every opportunity.
  • Interact with the children, establishing needs, offering features and benefits and successfully close the sale.
  • Assists the ASM and SM in maintaining holiday, attendance, and team scheduling.
  • Effectively supervise Sales Associates during the shift, dealing with potential issues appropriately and in line with LEGO policies and procedures, with the ASM and SM's support.
  • Complete orders for store and office supplies in line with guidelines and operating budgets.
  • Ensures Sales Associates are trained in using the cash register
  • Ensures money handling procedures are followed by all Sales Associates
  • Ensures a well organised stockroom is always maintained and that all available products are merchandised on the shop floor and loss prevention targets are achieved.
  • Assists the ASM and SM in achieving a high standard of merchandise presentation following store guidelines.
  • Do you have what it takes?

  • Previous Supervisor experience or proven Sales Associate experience is preferred
  • Proven ability to provide great customer experiences that build loyalty and deliver results
  • Proven experience in retail is required.
  • Be an ambassador for the brand and the values it represents
  • Qualified NVQ in Retail or equivalent is advantageous
  • Strong organisational, verbal, and written communication skills are required
  • Computer literacy is an asset
  • Experience of working with children is an asset
  • Must be able to work flexible hours including evenings and weekends to support the store operations.
  • Must be able to lead and supervise staff whilst on shift.
  • Additional information :

    Please send your application and CV in English language only.

    Deliver inspirational retail experiences built on LEGO Brand values

    The LEGO® Group is a family-owned, international business and collaboration shapes everything we do. As a Supervisor for LEGO Brand Retail, you are the face of our company.

    We are looking for individuals who can motivate, energize, and inspire others to outstanding performance while cultivating a positive, team-oriented, safety-first environment.

    LEGO Brand Retail strives to foster relationships with our guests and team members that transcend generations and are as timeless as the products we sell.

    Bring it to Life

    Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic, and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.

    The LEGO Group is proud to be an equal opportunity and an affirmative action employer. We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

    We support our employees in being there for the moments that matter in life and celebrate families of all kinds, the loved ones that make us who we are.

    Being part of the LEGO Group also means taking part in our annual Play Day, playing a part in building a sustainable future and continuing our mission to inspire and develop the builders of tomorrow.

    The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high.


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