Adding connectivity between labs, offices and network equipment via copper and fibre
o Ensuring that all links have been tested, jumpers labelled and documented and placed on the proper subnet (testing plan provided by implementation engineer)
o Remove cables no longer in use following appropriate procedures
o Troubleshoot and repair system connections as needed
o Communicate with HP engineers regarding capacity of network equipment so that necessary cabling and hardware changes can be made to ensure port availability
o Assemble and install switching equipment under the direction of network engineer.
o Maintain switch information : naming and patching according to HP’s standards
o Install network cards as needed on switches and switching hubs
o Mount all network hardware and labelled with proper IP address and system name
o Where required, maintain inventory of spare equipment, operating supplies, and cables. This will include creating and / or maintaining spreadsheets and / or other documentation regarding inventory levels
o Create and maintain accurate documentation regarding HP’s sites Cabling Support service
o Send representation to appropriate platform meetings and other meetings that affect the service being supported
o Demonstrate leadership in identifying and implementing best practices in the form of process and quality improvements for the services supported.
All changes / implementations must be approved by HP prior to being completed
o Loaner equipment management.
o Parts Ordering and inventory management.
o Shipping and Receiving management.
o To provision authentication hardware like active card smart cards, Active Keys, and smart card readers for users using HP internal systems.
o New PC setup, install, re-image and End-user data transfer.
o System software & hardware support in PC’s.
Essential Skills (behavioural / technical / language skills)
1. SLA and ticket priority
2. English & Local Language
3. Ability to manage schedule on multiple project
4. Vehicle and License (preferred)