Welcomer
Pullman Brussels Centre Midi
Bruxelles, Bruxelles, Belgium
4 dagen geleden
source : Accor Hotels

Job Level

Job Fixed-term contract : No Status Full Time Anticipated Start Date 01-07-2019

Skills

Level of Education Bachelor / Licence Areas of study Hospitality Professional experiences 1 to 2 years Languages essential French

English (Working level)

Essential and optional requirements

Spontaneous and empathic

Good listening skills and ability to anticipate

Good presentation, confident speaking skills

Sales oriented

Excellent communication skills

Key tasks

Performs Front Office, Reception and Information operations, applying the organisational structure defined by the Welcomer Manager.

Promotes the Pullman brand philosophy through his or her exemplary attitude, behaviour, uniform and excellent communication skills.

Forms the link and interfaces between the hotel's different departments and various points of reception.

Takes care of guests from their arrival through to their departure. Contributes to guest satisfaction at all times by providing high quality services throughout their stay.

Promotes the hotel's offer. Helps meet the department's quantitative targets through his / her sales efforts.

Pullman and its talent community

The Pullman promise is built around its three values : commitment, adaptability and creativity , and these are orchestrated throughout the hotel by a specific human resources and management policy :

  • Body & Soul, the service attitudes model developed by Pullman
  • Welcomer, Quality & Attitude Manager, Event Manager - some of the new Pullman professions
  • A Pullman school of leadership, focusing on creativity.
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