DG CONNECT (Directorate General for Communications Networks, Content & Technology) is the European Commission department responsible to develop a digital single market to generate smart, sustainable and inclusive growth in Europe.
The "Knowledge Management & Innovative Systems" unit of DG CONNECT is responsible for the provision of software and services, including Stakeholder Relationship Management (SRM) project.
This project is based on Microsoft Dynamics CRM, which has been adapted to support interactions with stakeholder in the context of a governmental organization.
With this end in mind, the unit is looking for an Application Architect Level 4 with expertise in Microsoft Dynamics CRM architecture.
2. DESCRIPTION OF TASKS
Architecture and design and implementation of new functionality for the SRM tool based on Microsoft Dynamics CRM
Review and analysis of the existing system architecture
Requirements analysis and design of integration to and data exchange with other IT system
Liaise with other project teams to address cross-project interdependencies
Assistance in testing and deployment of new functionality
Assistance in creating technical documentation
Assistance in troubleshooting of problems (infrastructure, performance, security and coding), support business users and deal with client requests.
3. SKILLS & TECHNICAL KNOWLEDGE
In-depth knowledge of Microsoft Dynamics CRM, preferably having a MicrosoftDynamics CRM 2013 (or later) certification in one or more areas
In-depth experience in developing plugins for MS dynamics CRM
In-depth experience in developing .NET based applications (e.g. C#. VB.net)
In-depth experience in using SSIS to import into and manipulate data in Microsoft Dynamics CRM
Experience of using web-services to exchange data between Microsoft Dynamics CRM and other IT systems
Experience of customization of the user interface in Microsoft Dynamics CRM
Experience of migrating from one version of Microsoft Dynamics CRM to a later version
would be seen as an asset
The project is carried out using an agile approach with short iterations. The candidate should be able to cope with fast pace and short decision paths
Capacity of integration in an international / multicultural environment and experience working in a team
Fluent in English in both oral and writing. French is an asset.
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