Receptionist
ROCCO FORTE HOTELS
Rue de l'Amigo 1-3, Brussels 1000, Belgium
11 uur geleden

Hotel Amigo is set among the cobbled streets of Brussels, just around the corner from the picturesque Grand Place, one of the most beautiful squares in the world.

A former prison, it became a hotel in 1957, just in time to host royals, celebrities and VIPs for the Brussels World's Fair.

Although much has changed since then, we remain true to our name - our team is friendly, warm and waiting to greet you.

Receptionist

As a Receptionist you will be responsible for offering a welcoming and seamless check-in and escort to the guest's room, and a personalised farewell.

The Receptionist will deal with any guest queries, and you will ensure that all guest requests and instructions are planned and carried out.

Receptionists are also responsible for basic accounting for guests, and you will handle cash and foreign currency exchange.

As a part of your daily tasks you will also be required to take and amend reservations, and offer the hotel's services to ensure that the hotel maximises revenue at every opportunity.

As this role will also entail some switchboard responsibilities, a confident telephone manner and the ability to deliver service excellence when not face-

to-face with our guests is essential. You will be an exceptional team player, have excellent interpersonal skills and be a confident and natural communicator.

You are a highly-motivated individual with previous reception experience within a similar environment and be familiar with computerised front office systems.

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