Copy of Client Advisor @Client Services
LOUIS VUITTON
Bruxelles
7 dagen geleden

Position

Based in Brussels, the Capital of Europe, The Client Service Europe is looking for passionate and dynamic multilingual people to explore the Digital world of Louis Vuitton.

As a Client Advisor , you will be an ambassador of the Brand, ensuring that every Client is treated according to the Louis Vuitton promise.

You will strive to discover your Clients and their every need, and to guide them across the Brand.

You will proactively reach out to your Clients in order to achieve individual and team goals.

Your main responsibilities will be :

Welcome every Client and provide the best Client experience over the phone & through written medias

Advise Clients across the Brand and all product categories

Engage with Clients to develop long-term relationships, leveraging different clienteling tools, in order to foster Brand loyalty

Perform as a team-player, participate in all activities contributing to the overall objectives of the Client Service

Learn and master Brand and product knowledge

Follow the company’s policies and procedures

This is the perfect opportunity for individuals with a luxury and fashion sensibility to develop a career in the one of the most famous brands in the world.

Profile

We are looking for multilingual people mastering at least one of the language : French, Dutch, German, Russian, Italian, Spanish, Danish, Swedish, Finnish and with a good command of English (oral and written).

The ideal candidate will possess a previous experience in the Luxury Retail / Hospitality industry and has a strong passion for the luxury universe.

This position also requires great familiarity with IT tools.

Additional information

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