Senior Customer Success Manager
Silverfin
Ghent, Belgium
4 dagen geleden

Silverfin reinvents the way financial advisors work. Our cloud-based technology allows accountancy firms and financial advisors to streamline significant parts of their workload and spend more time on value adding activities.

Growing rapidly since our founding year 2013, we have completed a series-A funding round led by Index Ventures. These funds are used to accelerate our international expansion.

Originated in Belgium, we have successfully launched activities in the Benelux, UK and Nordics, and are about to enter additional markets across Europe.

What makes a good Senior Customer Success Manager

  • You have a professional knowledge of accountancy through experience and education. At least 5 years of experience in an accounting environment s.
  • a. a big four (or similar) is key to understand the way Silverfin works and give credibility towards our customers.

  • You can communicate fluently in Dutch, English and French with our clients in Benelux.
  • You are the friendly face that really likes to help people and has patience when needed.
  • You understand there are all kinds of customers with different needs : you're experienced in communicating in a high-level way on different levels (CEO's, Managers,...)
  • You're innovative, you share your ideas to do things better. You want to add value to the team but can work independent when needed.
  • The customer comes first, always!
  • Time management is no issue for you
  • What's in it for you?

  • A fast-paced, no-nonsense FinTech scale-up in an international scene
  • A digital and data-driven company culture
  • A thriving work environment with lots of enthusiastic people joining forces
  • A salary package based on skills and experience with a broad benefits package.
  • A growing team in a growing company
  • A strong supply of excellent coffee, fresh fruits and drinks on Friday!
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