The main tasks of a Customer Service specialist - Aftermarket planner :
You are responsible for the whole process from order to delivery
You are daily in contact with the sales teams, the technical teams and clients
You plan (upfront or reactive) repairs
You keep the database updates with new products, prices and commercial agreements
You are responsible for claims, billing and other various questions of clients
You do a complete follow up of the stock and if needed forecast
The ideal Customer Service specialist - Aftermarket planner is :
You have at least a bachelor or an equivalent relevant experience.
You are fluent in French, Dutch and English.
You are client focused, with a fluent communication
You have a strong team spirit, analytic and client focus mind
You can work autonomously as well as in team
Good knowledge of the MS Office package. SAP is a plus.
You are motivated and willing to learn a complex technical environment / products
You are precise and can set priorities easily.
The Customer Service specialist - Aftermarket planner arrives in an international, dynamic and nice team.
You will get the opportunity to improve a lot of various skills with interesting growing possibilities.
Above all this you will get an attractive salary package.
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