Due to increasing volumes CarsOnTheWeb is looking for a Claims Officer (M / F) Do you want to be part of an international online success story?
Do you consider yourself a stress-resistant person that can handle car related claims with a positive mindset? Do the terms ownership, ambition, open minded and a dynamic self-
starter match with your personal competencies? Become part of our European team of more than 25 different nationalities and show us that you got what it takes! What willyou do?
Based on your technical knowledge and the COTW claims matrix you will determine whether a complaint is justified or not You will make sure customer complaints are handled swiftly, fairly and transparently You will contribute to continuous improvement of the claims policy and the claims process You will report to the Moderator of the Claims team Who are you?
You are a positive person with a commercial spirit You always keep the balance between customer service and claims policy You are stress resistant and know how to organize and set priorities You are a team player that likes to work in an international environment of young people You have experience in a technical or mechanical car related function or a bodyshop You have extensive language skills meaning that you speak fluently English You speak & write preferably French or Dutch What’s in it for you?
We are offering full time employment with a 6-month’s contract. If our growth and your performance is in line with expectations this will be followed by a permanent contract In return for your dedication and added value you receive a competitive salary and extra-
legal advantages such as a yearly company bonus plan, an individual variable salary, group insurance, health insurance, meal vouchers and 100% reimbursement of public transport costs (CarsOnTheWeb is located at walking distance from the train station) To increase your job satisfaction, we offer 32 holidays, a small company fitness, a cafeteria with warm meals at reduced prices, healthy snacks and free fruits, possibilities for home office and learning & development opportunities Who is COTW?
CarsOntheWeb (COTW) is a young, international and fast growing company, with offices in 5 European countries. COTW offers cars from leasing companies, car importers and owners of car fleets to professional car traders in Europe through an online auction system.
The headquarters of COTW is located in Tienen, Belgium but our Pre-sales team is mainly working in Budapest In a dynamic company like COTW we are looking for result oriented people, who can make the difference in our growth scenario, employees who dare to make a commitment and deliver the high quality requirements.
In return you will get an attractive salary package, an open-minded working and learning culture and possibilities to develop your talents.
Are we the perfect match? Can you fulfill this vital function within our online auction platform? Are you result oriented and able to communicate within a down-
to-earth company where we highly believe in a can-do mentality? Then GO FOR IT and bring your career to the next level Send your CV by clicking the Apply’ button.
Tags : customer service, customer care, klantendienst, commercieel, commercial, service clientèle, client care, client service, claims policy, claims, claims officer, chargé de réclamation, technischeondersteuning, mechanical car, automobilesector, secteur automobile, after-sales, aftersales