Skills and Experience At least 1 year experience in a similar role. Bachelors degree with analytical skills. Knowledge of and strong interest in PL / SQL, Java, Oracle, relational databases and in reporting, data modeling, data mining.
Knowledge of BI tools is a plus. Description of work Solve incidents and problems and thus guarantee the day-to-day service and operation of the software.
The support questions concern various applications with underlying technologies (Java, Android apps, Oracle, PL / SQL, relational databases).
Follow up on incoming problem reports and issues, assign them to the correct problem area and conduct an in-depth problem analysis.
Take the initiative to formulate workarounds, execute scripts and define change proposals. Contribute to the knowledge base (FAQ) and library of SQL scripts and you also know how to use these when needed.
Offer application support to internal users within your domain. The application itself is build & maintained by the company itself. Location : Ghent, Belgium