Salesforce Marketing Cloud Consultant
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Senior Associate

Job Description & Summary

Contribute to creating a better tomorrow

The only way we can tackle the challenges of this fast-changing world is with passionate people. Led by our purpose of building trust and solving important problems, we come together at PwC to address the biggest issues facing the world in a way that drives positive impact.

Are you eager to join a team fueled by open and curious minds, who are passionate about their work and create new solutions for a new day?

Then you’re at the right place.

We guide. We support. You grow.

A career within Salesforce Consulting services, will provide you with the opportunity to help our clients leverage Salesforce technology to enhance their customer experiences to drive results.

We focus on understanding our client’s challenges and developing custom solutions powered by Salesforce to transform their sales, service and marketing capabilities, leveraging their online communities.

To do so, you will engage directly with our clients, understanding what problem they are willing to solve, and then showing how the Salesforce platform can help them achieve their goals.

You will then configure & test their Salesforce environment. Your functional knowledge, critical thinking and creative skills will be leveraged to create an effective solution and implement it allowing immediate adoption and success.

Your role

As a Senior Marketing Cloud Consultant, you will participate and lead Marketing Cloud implementations. While mostly focused on delivery, you may be involved across the entire project lifecycle, including presales.

An integral part of your role will be working with clients to further drive their digital marketing through Marketing Cloud usage.

You will act as a trusted source of knowledge to advise clients in line with Marketing Cloud best practice and its growing number of capabilities to ultimately build a vision for a multi-channel roadmap.


This is a varied delivery role, with the following responsibilities assigned, (depending on your skills and experience as well as company needs) :

Salesforce Marketing Cloud implementation, configuration, data migration, and working with Marketing Cloud Connect, and other Integrations,

Lead requirements gathering, solution design, and writing statements of work,

Communicate project concepts and outcomes to client project stakeholders,

Design and delivery of omnichannel campaigns

Design and implement automated email / mobile journeys using Email Studio,Mobile Studio, Automation Studio and Journey Builder, and advise clients on how to optimize further,

Strong understanding of digital marketing KPIs, such as email marketing, PPC and other marketing conversion metrics,

Experience in reporting and analyzing email activity

Design and / or build integrations between Marketing Cloud and 3rd party applications or data sources,

Conduct user training and actively promote user adoption of Marketing Cloud,

Deliver marketing automation projects in a fast-paced environment, and able to successfully keep to deadlines.

Job Requirements

Experience working hands-on in Marketing automation platforms, ideally involving integrations with Salesforce core and other platforms.

Ability to work with clients to design customer journeys, and associated data models.

Experience with Marketing Cloud Studios & Builders

Understanding how to build a custom preference center.

Conceptual understanding, to be able to establish data models,

Knowledge of 1+ of the programming languages in SFMC : AMPScript, HTML and CSS, SSJS and / or JavaScript, SQL

Experience with Salesforce CRM (Sales & Service Cloud, Communities)

Have a can-do’ attitude and be a good team player.

Clear communication skills to make complex technical matters simple when when communicating with non-technical stakeholders and client executives,

Desirable / bonus :

Experience : Datorama, Interaction Studio, Commerce Cloud, CDP, Advertising Studio, Social Studio

Experience with Google Analytics (360)

Active in the Salesforce Trailblazer community

Education and Experience

2+ years of experience with email marketing platforms

2+ years of experience with salesforce

End-to-end experience implementing sophisticated marketing campaigns

Good background in agile SCRUM agile practices and associated tools (Jira, Confluence, Slack, etc.)

Certified Marketing Cloud Consultant (nice to have)

Certified Marketing Cloud Email Specialist (nice to have)

Competitive Salary

An impactful position within a growing team

Excellent Healthcare plans and overall benefits and employee perks

Training on Salesforce platform & Certification exam vouchers

An incredible team full of passionate professionals!

Life at PwC Belgium

Our culture and workplace are something we’re proud of. Here’s a sneak peek at some of the benefits you can look forward to :

Flexibility : flexible working hours with Work PwC Reimagined so you can decide your most effective working pattern

Infinite learning and growing : broad opportunities to learn every day and exciting career pathways that help you explore different disciplines or areas of expertise

Rewards that matter to you : A flexible rewards plan gives you access to a wide range of benefits so you can make the choices that best fit your personal circumstances and lifestyle.

Diversity : We believe that diversity makes PwC stronger. It helps us solve problems and deliver added value to our clients.

We encourage an inclusive culture where people can get the best out of themselves.

A sustainable mobility offer : we offer a wide range of sustainable mobility options.

Wellbeing : An extensive health programme that includes access to an online wellbeing platform, yoga and pilates courses, sports communities and mental resilience workshops

International PwC network : broad access to industry expertise, both locally and through our wider global network of member firms

Supporting you in every phase of your life, including Teddy Care (childcare in the event of illness) and family friendly work schemes

Let’s build something great together. What are you waiting for?

Education (if blank, degree and / or field of study not specified)

Degrees / Field of Study required : Degrees / Field of Study preferred :

Certifications (if blank, certifications not specified)

Optional Skills

Desired Languages (If blank, desired languages not specified)

Up to 20%

Available for Work Visa Sponsorship?

Government Clearance Required?

Job Posting End Date

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