E-commerce User Experience UX Senior Specialist M/F
Goodyear
Diegem, VBR, BE
2 dagen geleden

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E-commerce User Experience UX Senior Specialist M / F

Date : Jul 13, 2021 Location :

Diegem, VBR, BE

job-location.job-location-inline display : inline; Company : Goodyear

Location : Diegem, Belgium

Goodyear Talent Acquisition Representative : Yakoubi Fatima

Sponsorship Available : No

Relocation Assistance Available : No

Start Something Great Today. Go Goodyear.

Primary Purpose of the Position :

  • Direction and management of online User Experience initiatives and project
  • Responsible for UX research, analysis, design, implementation and follow-up of UX deliverables within e-commerce improvement projects
  • Develop user experiences options that can be used across different eCommerce channels and websites
  • Drive significant increases in consumer conversion, revenue and satisfaction
  • Principle Duties and Responsibilities :

  • Identification of new features & existing feature improvements with high conversion potential thru (but not only) the formulation, delivery & findings of competitor and consumer studies
  • Evaluate current user experience through consumer behaviour analysis based on analytical data (current sources are google analytics and hotjar maps).
  • Make optmisation recommendations versus potential cost / benefit analysis

  • Define detailed user experience requirements of new features and optimisations needed to brief internal and external teams.
  • Ensure that all relevant agency UX documentation / tools are aligned with requirements (i.e. wireframes, functional specifications, visual designs, prototypes)

  • Coordinate the end to end delivery of new and enhanced UX features with the relevant parties (internal and external), including the preparation and execution of user acceptance testing.
  • Be the business owner for all relevant tickets in the development backlog related to UX features

  • Measure performance of new feature and optimisation implementations
  • Education :

  • Bachelor’s degree
  • Experience :

  • 3+ years of hands-on user digital experience project delivery
  • Management of digital deliveries with 3rd party agencies, particularly user experience and visual design
  • Experience of working as part of a highly diverse & distributed team organisation
  • Formulation and / or delivery of consumer research and UX competitor analysis
  • Development of wireframing and / or prototyping
  • Working with english as lead business language
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