The regional account manager is a business manager, overseeing sales, operations, merchandising and training across a number of partner stores within an assigned territory.
It is a leadership position, responsible for maintaining strong, collaborative relationships with partner store management, influencing to connect people to our products and deliver an amazing customer experience.
It is also a field level role : we need doers’, people that love to get in to the details of their business, coaching sales staff, solving problems and maintaining our merchandising standards.
Analytical in nature, you will also be involved in driving marketing and incentive programs and providing feedback to Apple’s internal sales and marketing teams.
the next you will be jumping on to the sales floor to train a member of staff or help a customer select the best Apple product for their needs.
As a regional account manager you are accountable for driving outstanding business performance across three key areas : Active Business ManagementInfluencing partner store management to deliver on business objectives.
This includes product availability as per analysis of the market and the customer’s requirement. Leading And MentoringThe RAM is responsible for a wide range of stores.
In his / her capacity he / she will be responsible for inspiring, managing, and mentoring a talented team of partner staff.
This includes coaching and day to day management. Training and DevelopmentThe RAM is an individual that undertakes the responsibility of training and developing partner store staff to achieve Apple’s standards in terms of customer experience.
This includes : Training partner store staff on Apple products, services, and merchandising guidelines. Enrolling partner staff in classroom trainings, and store trainings while ensuring their constant activity on Apple’s training platforms.
Coaching partner store staff on delivering the Apple customer experience. Creating excitement about the Apple brand and products with partner staff and management.
Education & Experience