Sales Support Representative - African Market
Page Personnel
Antwerp, Antwerp, Belgium
2 dagen geleden
source : Jobat

As Sales Support Representative for the African Market you are responsible for following tasks :

  • You will be responsible for the entire order-to-cash process ; from order processing and follow-up to shipping, invoicing and after sales
  • Configure the most optimal container / truck load
  • Provide support to the Account Managers in your region
  • Product & Pricing Management : propose equivalent products to customers, give discounts on the gross price, prepare price lists, .
  • in consultation with the account managers
  • You act as a central point of contact for the distributors in your region
  • You are the key figure between the internal organization and the customer. You will have to coordinate on a regular basis with various internal departments (traffic department, production, sales, marketing ...)
  • You will work in close contact with production to avoid peaks in the productions and supply chain
  • You will be responsible for the shipments (preparations of the needed documents, arrangement of the shipments, follow-up,...)
  • Handle Letters of Credit
  • Daily customer contact in which you will be responsible for implementing and translating the commercial strategy : upselling / cross-selling , pushing marketing & promo actions, collecting & mapping customer information in the CRM, ...
  • You will report to the Sales Support Coordinator of your region.

  • You have relevant experience in Customer Service positions (order to cash) or you are a motivated junior profile with interest in export
  • You speak fluent English and French, knowledge of Dutch is a plus
  • You like internal (traffic department, sales, marketing) and external (clients, distributors) contact
  • Diplomatic and assertive communication style
  • You are a born problem solver
  • You are a result oriented team player
  • Accurate and stress-resistant
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