Contract Management Supervisor
ALD Automotive
Brussels, BE
3 dagen geleden

With more than 1,700,000 vehicles, ALD Automotive Group is Europe's leading provider of leasing and fleet management solutions for businesses and individuals.

The Group is present in 43 countries around the world and is part of the Société Générale Group.

Since our start in 1965, 280 employees have joined our team. Our ambition? Provide exceptional service to fleet managers and drivers.

This is a major challenge that we are meeting with a fleet of more than 80,000 vehicles.

ALD Automotive is the reference in Belgium for operational leasing, car rental, and fleet management. With an innovative view on multimobility, social issues and leasing experiences, we also offer our customers flexible solutions : commercial bikes, charging possibilities, pool bikes, mobility applications, consultancy.

  • All taking into account the individual needs of the customer.
  • ALD Automotive is part of the Société Générale group and encourages its employees within a fascinating working environment.

    You will find yourself in a healthy company that is economically and commercially stable. We are active in a sector that is in full swing.

    So with us, you work in a working environment where there is room for initiative and growth.

  • You have a Bachelor’s or Master's degree, preferable in Economic, Finance or legal field.
  • You have an extensive and substantial years (minimum 5 years) of experience, with progressive responsibility, in Contract Management.
  • You are ready for the next step in your career or you are an experienced People Manager and have a direct and transparent approach.
  • You know how to inspire and motivate your team.

  • You have strong analytical skills and can translate Business information into specific actions.
  • You have a high ability to collaborate with different stakeholders and have a natural interest in innovating in a field that is under enormous development.
  • You are result driven and at ease with pre-set KPIs and short deadlines.
  • You have an agile mindset and can easily respond to changing situations in the market.
  • You are a team player, passionate in your work and have a great learning agility.
  • You are perfectly bilingual FR / EN and speak Dutch fluently.
  • Managing a performing team of 6 contract management officers.
  • Define and implement a new Contract Management strategy to reach the long and medium-term objectives. You draw your own business plan and translate this into action.
  • Ensure the quality and punctual processing of contract modification requests during the life of the contract (modification of parameters, addition / withdrawal of services and accessories) as well as contract closures
  • Ensure that all the administrative steps of the files assigned to your team are processed correctly.
  • Ensure regular telephone contact with our customers and dealers and of course with your colleagues in other ALD departments.
  • Collect the information necessary for the adaptation and closing of contracts.
  • Ensure the improvement of the quality of the processes and further optimize the systems.
  • Supporting various departments with analyses and budget preparations.

    Overseeing and participate in the development, implementation and execution of various projects.

    You will report to the Pricing Manager.

  • Desirable position with an international player with more than 7000 employees in 43 countries.
  • A place in an inspiring and challenging working environment.
  • Attractive salary package, supplemented with a range of extra-legal benefits such as a pension savings plan, hospitalization insurance, company car, meal vouchers, etc.
  • Optimum work-life balance thanks to 12 ADV days, sliding hours and at least two days of homeworking per week.
  • Extensive coaching and development opportunities.
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