Service Contract Renewals Specialist (Benelux)
Danaher Corporation
Hoegaarden, BE
5 dagen geleden
source : DirectEmployers Association

Wondering what's within Danaher? Take a closer look. At first glance, you'll see Danaher's scale. Our 6 9 ,000 associates work across the globe at more than 20 unique operating companies within four platforms-life sciences, diagnostics, water quality, and product identification.

Look again and you'll see the opportunity to build a meaningful career, be creative, and take risks with the support you need to be successful.

You'll find associates who are as certain about their impact as they are about where they're headed next. You'll find the Danaher Business System (https : / / ) , which makes everything possible.

You'll also see a company that investors trust-our culture of continuous improvement has helped us outperform the S&P 500 by more than 5,000% over the past 25 years.

And no matter where you look at Danaher, at the heart of what we do, you'll witness our shared purpose-helping realize life's potential-in action.

Whether we're enabling our customers to provide clean water, supporting a life-saving vaccine development, advancing a new instrument for cancer diagnosis, or ensuring product safety, our work helps improve millions of lives.

We hope you'll see yourself here, too. What you find at Danaher-and within yourself- might just change the world. This Service Contract Renewal Specialist position is responsible for proactively renewing service contracts for an assigned territory to maintain and grow service contract revenue.

The Service Contract Renewals Representative will need to quickly build customer rapport and leverage customer relationships and Hach value propositions, thereby moving opportunities to close.

Representatives will receive support and guidance from management and other internal departments; however, it is imperative that a self-starter mentality is in place, along with the ability to manage and build their territory.

This position offers a competitive salary, bonus earnings, and the opportunity to take advantage of Danaher Business Systems (DBS) trainings and certifications.

Enjoy a fun, friendly and fast paced working environment with a goal of individual and team growth.ESSENTIAL DUTIES & RESPONSIBILITIES : + Responsible for managing service contract renewals by maintaining customer touchpoints+ Engage clients via phone and email by providing quotations, cross-selling, up-selling, and minimizing discounting where possible+ Review commercial legal terms and escalate as needed+ Populate and maintain the highest standards of data integrity in (SFDC)+ Collaborate with other Service Sales Representatives and Sales teams to improve processes+ Engage in department Key Performance Indicators (KPIs) through visual management and countermeasures where appropriate+ Cross-functional interfacing with other commercial departments to leverage the best resources to close businessCRITICAL COMPETENCIES : + Thinks through and analyzes complex problems, challenges, and drives to root cause.

Charts the Course)+ Prioritizes effectively, acts with speed and agility. (Charts the Course)+ Demonstrates deep understanding of customer expectations and end user needs.

Drives Innovation & Growth)+ Actively participates in cross functional brainstorming sessions. (Drives Innovation & Growth)+ Consistently drives high quality, on-time results.

Leads through DBS)+ Builds and maintains good working relationships with peers and supervisors; works collaboratively. (Builds People, Teams & Organizations)+ Behaves in ways that are aligned with the Danaher Standards of Conduct.

  • Models Humility, Transparency, and Integrity)QUALFICATIONS : + Bachelor's degree preferred+ 3 years progressive tele-sales experience selling products and services in a business-to-business environment+ Demonstrated ability to listen to and seek out solutions to customer needs + Proven experience increasing revenue within existing accounts by broadening and deepening solution placement+ Ability to handle questions relating to the service products+ Effective organizational and time management skills+ Strong working knowledge of SFDC preferred+ Languages : English is required plus either Dutch / Flemish or French+ Good communication skills;
  • both written and verbal At Danaher, we're driven by a sense of wonder for what we can create-and what we can become. Here, you'll accelerate your career while driving innovation that improves lives.

    You'll work hard and take risks, with guidance from committed leaders, powerful DBS tools, and the support of a global organization.

    If you'd like to learn more and read stories from our current associates visit the Danaher Water Quality Platform Career Page.

    http : / / https : / / ) #LI-DW2 #LI-Remote When you join us, you'll also be joining Danaher's global organization, where 69,000 people wake up every day determined to help our customers win.

    As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System (https : / / ) tools and the stability of a tested , we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve.

    Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse 've ever wondered what's within you, there's no better time to find out.

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