The Technical Account Manager (TAM) is responsible for actively driving and managing the pre-sales process with direct and channel customers.
The TAM must be able to articulate the company’s technology and product positioning to both business and technical users.
Must be able to identify all technical and business issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process.
Must be able to establish and maintain strong relationships throughout the sales cycle.
Key responsibilities / accountabilities
Identify and develop potential new business opportunities
Convey customer requirements to Product Management, Marketing and Engineering teams
Respond to functional and technical elements of RFIs / RFPs
Respond to customer questions on technical and business related issues
Delivery high-level and detailed sales presentations
Responsible for attending conferences, seminars etc
Reporting through Company’s CRM
Ideal candidate must be self-motivated with strong knowledge of IT & IT security and business processes. Must possess strong presentation skills and be able to communicate professionally in response to emails, RFPs and when submitting reports.
Organised and analytical, able to eliminate sales obstacles through creative and adaptive approaches.
Bachelors degree or equivalent experience
5-7 years relevant experience
Excellent written and oral communication skills; must have a perfect command of Dutch & French language
Able to travel throughout sales territory
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