Country Product Compliance Manager
IKEA Group
Zaventem, Flanders
8 uur geleden


As a person you are passionate about people, business, IKEA’s purpose and continuously driving better performance and growth.

You are motivated by improving IKEA customers’ product quality experience through ensuring safe and compliant products.For this role we believe you have minimum 10 years of experience in Product Compliance, Product requirements or similar and delivering results as well as minimum 5 years of experience in leading and influencing co-

workers. Further, you have experience in planning, driving output and measuring performance (business), in handling product safety and compliance topics with authorities as well as in product requirements and compliance, preferably from a retail environment.

You have broad knowledge of IKEA concept, brand objectives, IKEA Culture & Values and vision as well as IKEA tools, methods, and processes.

In addition, you have broad knowledge of INKGA Group strategies, priorities and business planning process as well as direction setting, creation of strategic and operational goals and plans including follow up on KPIs.

You also have broad knowledge of the importance of safe and compliant products and how it contributes to IKEA business and growth agenda.

On top of this, you have good knowledge of the legislation and standards applicable for the IKEA product range within home furnishing and / or Food as well as a good understanding of how to influence these.

You possess good change and stakeholder management skills and know how to apply these in an extremely ambiguous environment requiring cross functional collaboration.

You have ability to understand the complexity of IKEA business and the role of commercial and compliance as an integrated part of the business.

You also have ability to coach and influence a team of co-workers and colleagues while communicating in an inspirational way with the IKEA tone of voice.

In addition, you have ability to relate strategic direction and decision to daily operations in order to achieve business objectives as well as to prioritize and take decision with speed and simplicity.


In the role as Country Product Compliance Manaerg, you are responsible for driving growth by ensuring the offering of safe and compliant Home Furnishing and Food products to IKEA customers as well as for leading the product compliance work in the market, ensuring compliance throughout retail operations. You will :

  • Act as a member of the PQR&C (Product Quality, Recovery & Compliance) team and proactively contribute to PQR&C plan / output in order to deliver to the common objectives and goals
  • Lead the product compliance work in the retail market, ensuring that we offer safe and compliant Home Furnishing & Food products to our customers
  • Monitor, identify, and report on national regulation, industry standards, health and safety standards
  • Ensure the end-to end compliance of the IKEA product offer throughout the retail operations
  • Ensure that market stakeholders are kept informed about product safety and compliance related deviations and / or risks
  • Implement common product compliance processes, ways of working, tools and KPI’s, and develop action plans to address any product related non-compliances and risks
  • Secure processes are in place to ensure timely and qualitative reporting of any product safety or compliance related deviations or incidents to the producer / s
  • Lead the product safety & compliance deviation and recall processes
  • Ensure fulfilment of reporting obligations for product safety to local authorities
  • Establish good working relationship with national consumer authorities
  • Actively cooperate with all key stakeholders within commercial and beyond to secure integration, common focus and maximize impact (for example Digital, CFF (Customer Fulfilment), Communications, Sustainability, BNOF (Business Navigation Operations & Finance), People & Culture)
  • Be an active player in driving an open and sharing climate, being a role model of the IKEA values, and contribute to the transformation of IKEA In this role you will report to the Country Product Quality Manager.
  • This role is located in Zaventem.


    We are the ones meeting our customers in our stores, online, in our catalogue and beyond. We have knowledge of the IKEA product range, local markets and customer needs and we constantly find new ways of making real connections with our customers to maximize sales and profitability.

    Together with thousands of colleagues around the world we’re a diverse team working for the continued global success of the IKEA Concept a concept that helps millions of customers create a better everyday life!


    Please complete and upload your cv and motivation letter through the recruitment system.

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