Support and Service Specialist DACH
Ormco
Mechelen, Belgium, Western Europe, EMEA
21 dagen geleden

Description

The Support and Service Specialist solves Digital Dentistry support tickets and supports data processing activities.

Main Responsibilities of the Position :

  • Supports customers from Germany, Austria and Switzerland for Digital Dentistry solutions according to the support procedures.
  • Offering services to support ongoing technical projects, performing related data acquisition and processing and prototype production activities.
  • Supporting dealer partners.
  • Collecting customer feedback about the performance of products in the market.
  • Qualifications

  • Passionate about understanding the daily business of our customers.
  • You have a strong interest in the field of digital dentistry from a technical point of view.
  • Good communication and teaching skills.
  • Problem solver with an analytical mindset, who has patience with customers.
  • You are fluent in English and German both written and verbally.
  • Any other language is an advantage
  • Our offer :

  • Our work environment is informal, collaborative and supportive of individual growth in talent and leadership.
  • An internationally oriented working atmosphere.
  • Focus on continuous learning : internal, external and on-line seminars, attending international conferences.
  • A clear onboarding process.
  • A challenging leading edge and inspiring working environment which makes a contribution to human health and human convenience.
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