As Delivery Project Manager , you will be in charge of the roll-out of one of our solutions while leading an extremely talented team.
Your role will be key in the success of our roll-outs, in keeping a high client satisfaction and in the expansion of Riaktr.
More concretely, you will :
be involved in all phases of the customer life cycle and be end responsible for the account from a delivery perspective
organize the deployment and continuous improvement of one of our solutions for a key account
manage the relationship with multiple stakeholders, including top-executives
monitor the evolution of the deployment, follow-up budget and resources
monitor the solution's usage, demonstrate the return on investment and ensure the overall customer satisfaction
be the link between the client and the Riaktr management, sales, product and delivery teams, making sure that all stakeholders are aligned
Up to 50% of your time will be spent at the client’s premises (mainly on the African continent), however you will fully manage your agenda..
You have demonstrable experience in a project management role in IT delivery
You have a consulting background and are able to relate with clients at executive-level
You are pragmatic, have good analytical capabilities and are not afraid to go into technical details, if necessary
You own a Master's Degree in Civil Engineering, Business Engineering or Computer Sciences
You are fluent in English and French
You have a taste for adventure and enjoy discovering new cultures and ways of working.
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