Position : Inside Sales Representative
Job Description :
The Inside Sales is a key liaison between suppliers and customers to build an establish long-term business partnerships for Arrow.
Main accountabilities :
Manage the overall account relationship by providing strategic service and support to assigned customer base. Maximize margins, gain market share, and drive value added solution selling.
Work with internal and external resources, provide customer service often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems.
Function as key liaison between suppliers and customers to build and establish long-term business partnerships for Arrow.
Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory.
Sell and capture opportunities through Synergistic products, Reverse Logistics, GBC (Global Business Conversion) and ITAD (Information Technology Asset Disposition).
Sell and drive Solutions Selling within the approved account level strategy.
Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes : corrective actions, Field Quality Reports.
Owns the customer interface for important Credit and Financial Information as well as coordination of all available resources and support functions.
As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote mark up and notify customer of all / any price increases.
Experience / Education
MBO level 3
Min 2 years of experience in inside sales
Dutch and English fluent
French at least intermediate level
Experience in negotiating pricing and quotes
Location : BE-Sint Stevens Woluwe, Belgium (Woluwedal)
Time Type : Full time
Job Category : Sales