BILLING SOLUTIONS MANAGER
Context of the job
As a leader in end-to-end services for critical electronic transactions, Worldline is specialized in electronic payment services (issuing, acquiring , acceptance, terminals, card and non-card payment solutions & processing), Merchant Services, as well as services for financial markets.
The delivery unit Merchant Services is concerned with managing electronic payment transactions through payment terminals (POS terminals), eCommerce (web shops), ATM’s and mCommerce for brands like Bancontact, Visa, MasterCard, Amex, Diners, CUP, JCB, Sodexo and requesting real-time payment authorizations to the card issuers worldwide.
Today we process 2 billion transactions per year, with peaks of over 10,000 transactions per minute.
The Billing Service is within the delivery unit MS responsible for all projects related to automating billing flows towards Merchants & Financial Institutions as well as the Merchant / Bank settlement for payment schemes like BC EMV and international accounts.
The role of solutions manager is to translate business requirements into functional / system solutions, coordinate, follow up & challenge development by offshore teams, support test, deployment & production teams and permanently strive for work environment and product improvements.
The solution manager is responsible for team management and will report to the director of Merchant Services Business Support Applications.
Create functional and system design for billing & settlement solutions to serve Worldline
Worldline customers business needs
Take ownership for successful delivery of new changes installed on our production environment
Integrate application components
Support test team and quickly fix problems raised by test team
Monitor offshore development team activities : transfer knowledge about applications, technologies, new developments, best practices, processes validate work delivered (technical documents, code, scripts, test results)
Analyze problems raised by customers or production support, find and implement a solution (mostly in an emergency / crisis context with high pressure, stress and quick results expectation)
Propose & analyze application improvements (performance, robustness )
Coordinate / administrate small changes development
Bachelor’s Degree or higher in Information Technology, Engineering, Economy or related fields
Knowledge in the payment or banking industry would be an additional asset
Excellent written and oral communication skills; able to communicate complex information in an easy-to-understand way
Fluency in English, Dutch and / or French
Able & willing to work in an international & multi-cultural environment
Structured and organized, with good interpersonal skills
Autonomous and proactive
Analytical and problem solving skills
Result-oriented individual who appreciate working in a fast paced environment
Ability to be flexible and to work both independently and in a team environment
Effectively manage simultaneously occurring tasks and are adaptable and flexible to the dynamic needs of large projects.
Self-motivated with the ability to prioritize, meet deadlines and manage changing priorities
Mandatory Technical skills SQL, PLSQL, Unix.
Understanding of technical infrastructure & working knowledge of C and / or Java is highly desirable
Minimum 3 years of experience in a similar environment
Team management experience
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