Purpose of role : The Operations Manager is responsible for operating, optimising and improving the water and wastewater assets at several customer sites.
This will involve all aspects of the plant process operations, maintenance and asset care, development projects, resource, risk, cost management and control and overall optimisation.
The Operations Manager is expected to drive operational excellence and ensure high reliability and efficiency of the (waste)water systems.
The manager will be responsible for taking ownership of day-to-day and medium-term activities on our SUEZ contract sites.
The role will be based mainly in Belgium although travel to other areas of the NEU may be required.
Main Responsibilities :
Financial : Control of budgets
Control of sub-contracts
Optimisation of plant to maximise efficiencies.
Leadership : Proactive attitude and approach to maintaining and improving operations by working with the customer to meet joint objectives.
Leading by example, delegating appropriately and developing team members to maximise potential.
Resourcing HSE show a high level of personal leadership and demonstrate the correct behaviours
Building recognition and relationship management with Customers, Management and supervision of sub-contractors.
Co-ordinate and implementation of HSE systems
Visible leadership on HSE issues at all levels both in the client organisation and within SUEZ
Ownership and effective stewardship of local permitting
Control of Operational Budget
Control of costs on projects - suppliers and subcontractors
Recognition of risks to SUEZ contract and operation
Analyse operational and processing risks within the context of long term site service contract and manage to minimise
Establish and maintain professional relationships with Customer personnel, SUEZ teams and sub-contractor staff
Gain recognition by the customer as the key person with respect to SUEZ’s activity on site
Build recognition with Customer for high performance plant operations
Ensure team exhibit proactive attitude and approach to maintaining and improving plant performance
Recognise gaps and opportunities in the operation of the plant
Recognise opportunities for SUEZ at customer site through close working with Development Team
Respond to emergencies
Ensure proper resources are available
Efficient plant operations
Effective and suitable monitoring including quality control of lab work
Involvement and proactive management in / of asset care planning and feeding through maintenance priorities (risk management)
Lead / manage incidents in conjunction with Territory Manager
Highlight and fill in gaps associated with technical documentation and procedures required at plant
Upholding staff welfare
Support the development of training and competence material
Carry out on the job’ training of technicians (supported by Contract Manager)
Support the development of the SUEZ’ culture of ownership, involvement and accountability for plant operations
Qualifications preferred to do this role :
Bachelor / Industrial engineer in electro-mechanical or equivalent
Background in (waste) water treatment
Certificate / training in Quality, Environmental, Health and Safety system
Language : FR / ENG. NL optional
Experience preferred to do this role :
3-5 years experience
Skills preferred to do this role :
Vision has clear goals and works interdependently across SUEZ teams to create the best outcome
Customer Focus - thinks customer and applies high level of commercial awareness to customer needs. Always does the right thing even when uncomfortable to do so maintains and build SUEZ’s high level of integrity
Manages Complexity - ability to work in complex environments with multiple stakeholders
Achievement - takes responsibility, owns issues and sets high standards
Delivery Focus - Implementation and delivery focused, setting goals for self and other and meeting them.
Entrepreneurial Spirit - creates an atmosphere of openness and encourages innovation and new ways of working
Communication Effectiveness - open and involving team in planning and decision making. Having a positive impact on individuals and situations.
Cooperation - able to influence / persuade those from whom you have no line management responsibility
Empowerment motivates and involves team in decision making. Actively develops individuals and team