Your role &
amp; work environment
You are an energetic Ops Engineer with a passion for IT and positive can-do mind set. You are a team player, working as a core member of a multidisciplinary and cross-functional squad whom primary driver is the customer perspective.
Close collaboration within and across the squads and with the consumer is of utmost importance for you.
You have a broad and diverse set of competencies that allow you to bring into production and under management, operate, solve security incidents and even decommission the application(s) and / or infrastructure services of your squad, and that allow you to automate as much of the operating and maintenance work as possible.
As an Ops Engineer in WB Tech Financial Markets & Global Treasury, you contribute to accomplishing the squad's mission. You do this by working on the customer journey from the backlog, using the Agile method end-to-end.
You continuously strive to improve yourself and your colleagues.
Your key responsibilities
The Ops Engineer bears primary responsibility for the stability of application(s), identifies application and system-related problems and takes the lead in resolving incidents.
Your tasks consist of monitoring, management, studying and running the application / service. You proactively monitor the technical behaviour and performance in all aspects for the entire stack in order to prevent problems.
This means you can contribute to completion of all activities in the backlog. The following items are vital in this :
Contribute to the new way of working
You work together with colleagues from other areas of expertise and take initiative in expanding knowledge (both within and outside of your area of expertise) that is relevant for the Tribe in which you work.
You use your technical expertise and experience to contribute to all sprint events (planning, refinements, retrospectives and demos).
Where possible, you take on tasks / activities that contribute to the mission, even when they are not entirely within your area of expertise.
You understand the non-functional requirements of the IT product you operate.
You implement the security and risk management policy so that the system is secure at operating system, database and application server level.
You maintain the application Operational Security Guide artefacts.
You asses, prioritize, and document security incidents and services requests.
You are responsible for Change Management of the application.
Contribute to team and personal development
You contribute to the development of your squad by actively giving and receiving feedback.
You are responsible for developing your own expertise.
You are proactive in raising awareness on IT Risk & Control topics among colleagues.
We look for
A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead.
In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment.
You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.
As an IT Risk Ops Engineer you will also need :
Skills and competences
Ability to translate audit and IT Risk control requirements into in-depth security assessments (for ex. gap analysis and vulnerability assessment) and concrete action plans for the squad
Strong team player, empowering and challenging squad / chapter members to foster collaboration and individual development
Problem solving skills to structure and improve complex situations
End-to-end ownership mind set : independent and autonomous in completing tasks, taking responsibilities whenever needed as always striving for consumer value
Eager to learn and ability to coach others
Experience and specialized knowledge
IT Security Minimum Standards (Identity & Access management, Security Monitoring, Operational Resilience, )
Database Management (MS SQL Server)
Expertise in Bash scripting on Linux OS (RHEL) and Windows Server
Broad understanding of technologies, banking business domains and consumer needs
Education and professional certifications
Bachelor's or Master’s degree or equivalent by experience
Good written and spoken knowledge of English