Experis - Senior Business Analyst and Platform Owner Experience with Salesforce / Relationship Management Track
Experis
Leuven, Vlaams-Brabant, Belgium
2 uur geleden
source : Jobg8

Great opportunity in a company active in sustainable Development.

Leuven / Madrid / Bibao

Presentation of our client

Our client is a fast-growing major player operating in the field of technology to improve people's lives (on a European level).

The company collaborates with many international partners via several of its infrastructures across different countries.

Mission

One of our key growth drivers for this position is relationship management across a wide range of relationships including investors, partners....

You will establish a roadmap for delivering relationship management capabilities across the company and be responsible for the relationship management (CRM), processes, systems and data that will deliver quality and value relationships.

Main responsibilities and duties

You will be the primary point of contact, Business Analyst and IT Project Manager, focusing on relationship management capabilities.

You will interface with the business teams and be responsible for sponsor relationships.

You will discuss and analyze requirements and processes, reporting to the CIO.

You will coordinate the implementation of IT platforms and tools.

You will be responsible for the Relationship Management Track (example : set up Partnership Self Service Portal on Salesforce

You will lead the purchase to delivery process by external suppliers or internal IT staff.

You will support the CIO in the development of an IT and data strategy.

You will act as the product owner for our relationship management platform (Salesforce) and coordinate training and consulting for users.

Ideal candidate's profile

Work experience :

You have a business analysis qualification or demonstrable experience.

You are skilled at translating business and user needs via IT tools.

Passionate about the usability of IT platforms and tools, you have prior experience in usability, information management and data analysis / structuring in a customer facing role.

You have experience in leading cross-functional IT projects that demonstrates your ability to provide solutions to different users with a service provider mindset.

You are fluent in English

Education : You have a degree in business, computer science, engineering or a related field.

Hard skills :

You have a business analysis qualification.

  • You know how to translate the needs of businesses and users;
  • You are comfortable with IT platforms and tools;
  • You are familiar with Project Management Methodologies

    You have an affinity for IT projects that demonstrates your ability to deliver solutions to diverse users with a service provider mindset.

    You have experience with Salesforce implementation or similar.

    You are fluent in English.

    Soft skills :

  • You are customer oriented;
  • You have excellent communication skills;
  • You are proactive;
  • You recommend IT strategies and procedures;
  • You identify problems by anticipating user needs;
  • You are able to make the link between the different organizational needs;
  • You provide short and long term solutions to teams in various business units.

    Our client's offer

    A competitive salary package and extra-legal benefits :

    A full-time permanent contract with a start ASAP

    A challenging position

    Good career prospects in an international company : our client offers the opportunity to be part of an international environment, in a growing company.

    You will have the opportunity to collaborate with various business partners, with a view to sustainable development and food!

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