Export Team Leader
BDP International
Belgium - Italiëlei 2, Antwerpen, B-2000 Antwerpen, VAN, BE
6 dagen geleden

OPERATIONS

  • Support operations with customer and / or internal escalations, when certain shipments / orders are demanding for this; Drive solutions for these type of escalations;
  • Handle return orders; Work on and limit structural process issues; Be a first line contact for operational challenges, solutions internally and for the customer.

    FINANCE & PROCUREMENT

  • Support with customer invoicing activity (additional costs) with doted line to our financial controller; Analyse tender / bid requirements and prepare guidance to the procurement / pricing;
  • Prepare and assist with tender solutions and routing guides in cooperation with the procurement / pricing; Follow-up on opportunities and tender outcomes and verify wins.

    STATS & IMPROVEMENT

  • Provide internal productivity statistics as required; Prepare customer KPIs and analyse carrier statistics; Prepare, verify / correct together with operations, analyse and provide volume statistics to Account Manager;
  • Collect data and analyze trade lanes relating to existing Support in the design and / or implement supply chains that support business strategies adapted to changing market conditions, new business opportunities, or cost reduction strategies.

    Exemption Type Exempt (Salaried) Job Requirements

    Qualifications / Experience

    Bachelor's degree in business or relevant field A minimum experience of 5 years in an operational freight forwarding environment is required Strong analytical skills Good user knowledge of IT-applications such as MS Excel and PowerPoint Good knowledge about internal systems such as Meridian and external customer systems such as SAP, OTM, Must have a charismatic and confident personality as well as an exceptional work ethic.

    Good Telephone and Email etiquette Good command of the local and English language Understanding of the procurement / pricing process

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