Project Manager (Belgium - Ghent)
ELCA
Ghent
1 dag geleden

In this role

You will join an onboarding team whose mission is to deploy and configure our Ticketing & Engagement solution, to support our customers in change management and to foster the adoption of our solution.

Overall Responsibilities :

  • Plan and coordinate the deployment of our solution according to standard process and tools, monitor all activities
  • Ensure that projects are delivered on-time, within scope, quality and budget
  • Coordinate internal resources and third parties / partners for the flawless execution of projects
  • Organize and lead business and technical workshops
  • Organize and lead steering committees
  • Train customers to use our solution
  • Report and escalate to management as needed
  • Perform risk management to minimize project risks, propose and implement appropriate remedial actions when required
  • Business Development / Growth Support :

  • Support sales team for the development of all proposals
  • Participate in the review of proposals to ensure that the proposals are of highest quality, achievable and competitive
  • What we offer

  • A stimulating and professional working environment in a dynamic team with extensive expertise
  • Exciting projects using the latest technologies
  • Flat organisational hierarchies and cross-functional teamwork
  • Close contact with customers in a creative industry
  • A supportive culture with excellent opportunities for professional and personal training and development
  • About your profile

    You will need to show

  • Interpersonal and leadership skills
  • Excellent client-facing and internal communication skills
  • Excellent written and verbal communication skills
  • Solid organizational skills including attention to detail and multi-tasking skills
  • Demonstrable skills and experience in mediation, negotiation, presentation and conflict resolution
  • Agility, a strong sense of commitment and the discipline to focus
  • An ability to work well under pressure
  • Willingness to travel
  • PMP certification or similar
  • Languages : Dutch (fluent) - English (fluent) - French (a plus)
  • The position is based in Gent.
  • Work experience

  • 7+ years relevant experience
  • 5+ years of experience in managing delivery of IT services
  • Experience in operating or deploying a ticketing system for a sport or a live entertainment / leisure organization
  • Interpersonal skills

  • Comfortable with ambiguity in a fluid organization
  • A natural skill to engage with people at a deep level. Whether observing or interviewing customers or working with fellow team members and clients.
  • Works collaboratively and curiously
  • Takes ownership and responsibility for their work
  • Responds professionally to feedback and able to admit mistakes quickly
  • A self-starter who identifies opportunities and potential problems addressing them effectively and efficiently
  • Professional, flexible, and able to succeed in a rapidly changing environment
  • Able to communicate in a clear, consistent, and transparent manner
  • Passionate and enthusiastic about excellence and attention to details
  • Seeks out opportunities for self-development and continuing education
  • Develops and maintains open honest and trusting relationships.
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