Senior Manager, Lab Services EMEA / APAC
At Johnson & Johnson, we believe good health is the foundation of vibrant lives, thriving communities and forward progress.
As the world’s largest and most broadly-based healthcare company, we are committed to using our reach and size for good.
We strive to improve access and affordability, create healthier communities, and put a healthy mind, body and environment within reach of everyone, everywhere.
Every day, our more than 130,000 employees across the world are blending heart, science and ingenuity to profoundly change the trajectory of health for humanity.
At Engineering & Property Services (E&PS) we take care of all J&J buildings around the world providing end to end services from Real Estate, Engineering & Strategic Project Delivery to Facilities Management.
We have a profound influence on the entire J&J Enterprise, providing innovative workplaces where our employees can collaborate and grow, and delivering flexible site solutions which enable our business to best serve our important customers and patients.
The Sr. Manager, Lab Services EMEA / APAC is accountable for the delivery of the Lab Service / Asset Management strategy to improve regional service delivery, performance, and safety and maximize the value from the assets.
The Lab Services Sr. Manager will provide a competitive advantage to J&J through best in class, safe, reliable, compliant, and efficient asset performance.
This role is accountable for the program delivery through robust vendor management, financial planning, and proactive communications and change.
This role is responsible for managing multiple regions enterprise-wide laboratory services programs; Enterprise Laboratory Instrumentation Services (ELIS), Laboratory Scientific and Support Services, and Asset Redeployment Management Systems (ARMS).
This position is responsible for contributing to the development of the program strategy, while delivering a harmonized strategic approach of Lab Service programs across their regions.
The Sr. Manager will also assess opportunities for the overall lab services experience and lab program implementations and will maximize savings and opportunities for improving the lab efficiencies by leveraging economies of scale, best practices and innovations.
An ideal candidate for this role will have knowledge of laboratory services, program management capabilities, influencing and negotiating skills with cross-functional teams and an understanding of supplier contracts.
Key relationships include the business operating laboratories and vendors to manage Lab Services-related nuances among different geographies and business sectors to ensure successful implementation of the program.
Managing a Regional outsourced lab services program (ELIS, Site Services and ARMS).
Project management and supplier governance for the lab services suppliers at the Regional Level
Performing Regional Program and supplier evaluations to maximize savings
Deploy enterprise standardization for best practices in compliant lab operations
Identifying and implementing consolidated best in class maintenance, calibration services and scientific support services for the region
Applying Lean Lab Initiatives and Just In Time / Point of Use laboratory supply plans with lab specific logistics services for the region
Creating and communicating metrics to gauge success and track performance for portfolios of lab programs within the region, and alignment with the other Sr.
Manager regional leaders in Lab Services
Managing the J&J Asset Redeployment Management Program for region by identifying non-used equipment, providing process guidance for sites and supplier level involvement, and help coordinate placing of equipment on asset redeployment networks
Developing robust customer relations with key regional laboratory and procurement leaders by gaining and maintaining the respect of the scientific community through engagement
Meeting regularly with concerned stakeholders and program Sponsors to review lab service governance, new opportunities and performance metrics
Manage regional operational expense budgets, driving cost reduction and cost efficiencies, leveraging resources and optimizing contractor management through consolidation of suppliers and leveraging spend volumes
Collaborating with regional business partners and suppliers to ensure seamless delivery of lab services and leverage opportunities where appropriate
Drive safety requirements and laboratory standards for GLP, GCP and GMP compliance within established lab programs as appropriate for each site
Deploy programs with existing services offerings (Environment, Health & Safety, Maintenance, Site Services) at campus locations within the region
Education & Experience
University / Bachelor's degree or equivalent required
Minimum of 8 10 years of related experience required
Experience in facility management, financial, laboratory, OR asset management required
Focused degree in Business, Science, Engineering, or related discipline preferred
Familiarity within the facilities and Laboratory environment preferred
Experience managing contracts related to multi-site operations preferred
Budgeting, forecasting, and team building experience preferred
Experience, Skills & Knowledge :
Strong business acumen and relationship building skills
The ability to effectively partner and deliver results in a matrixed environment
The ability to adapt emerging best practices and industry innovations to facilities & Laboratory management
Strong project management skills, proven organization, coordination and action tracking skills
Ability to function effectively and multitask when presented with tight deadlines
Excellent technical and analytical skills
Systems requirements (ARIBA, Maximo, SAP-PM, MS Office, Trackwise Analytical and reporting tools)
Customer Interfaces (Share Points, electronic surveys, electronic reports, etc.)
GMP, EHS, compliance, and other regulatory standards
Lab Services best practices
Emerging best practices and industry innovations
Experience managing complex workstreams
Familiarity and / or experience with SQL Database, Client Connect IT, MySQL, general relational databases, network configurations, software contract configurations and terminology
Excellent written and verbal communication skills
Location of Role :