sales officer
Total Fr
Brussels, België - Belgique - Belgien
5 uur geleden
source : Wizbii

BRUSSELS-AVENUE DES ARTS 40(BEL)

Description du poste

Sales & Commercial Management :

  • Managing & analysis of a portfolio of small and medium customers making less than 5 trucks / 120 m3 per year
  • Contact inactive customers, customers with decreasing volumes or customers making poor use of the services
  • Improve the relationship with the customers and the loyalty to AS 24 : manage, advise, help customers and solve their problems with support of the Back Office.
  • Communicate changes in the market with impact on their business.

  • Increase the range of services by up-selling operations
  • Launching communication operations, decided by the management, by phone (new services, new stations, )
  • Active prospection of the market by phone : prepare the prospection, make offers, negotiate the commercial aspects within the delegation and credit policy decided by Credit Manager & the Management.
  • Check Credit scoring
  • Update customers records & meetings reports in CRM.
  • Monthly Reporting
  • Active participation to sales meetings
  • Transmission of non-commercial requests of customers to the back office.
  • Customers :

  • Respond on commercial requests and commercial claims from customers (telephone, mail).
  • Negotiation of contracts : rebates & additional services contracts like Eurovat, Passango, Viapass,
  • Follow up of prospection / web orders
  • Back-up of sales officer n 2
  • Transfer to back office task of non-commercial topics
  • Back up Back Office tasks (in case of exceptional absence or under staffing)

    Credit :

  • Follow of payment (warranty, credit (commercial relationship) and check credit safe in case of new customers, development of vol)
  • Others :

  • Communication actions decided by the Benelux Country Manager
  • Translation requests by head office of for internal / external communication
  • Belgique

    A propos de nous / Profil de l'entreprise

    Donnez le meilleur de vous-même à l’énergie ! Rejoignez TOTAL : plus de 500 métiers différents dans 130 pays. Une entreprise responsable avec des standards de sécurité et d’éthique forts, des perspectives d’évolution de carrière variées, une culture de l’innovation et une mission partagée par les 100.

    000 collaborateurs du Groupe : rendre l’énergie meilleure jour après jour.

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