Responsible for the installation, initial testing, operation, preventive maintenance support, repair and modification of supplied customer equipment and systems wherefore you travel up to 50% of your time.
Troubleshooting, in depth, any issues or incidents which are affecting the product performance. Through proactive communication with the customers, informing them on the status and any results of issues encountered.
Work closely together with the internal departments to make sure that client satisfaction stays guaranteed. And vice versa providing specialist technical support internally to incident management, regional sales desks or when required within a project management environment (site surveys, technical customer queries)
Providing product training to explain customers the equipment and standard, and train them how to maintain and calibrate complex equipment.
Participation in the on-call service for maintenance contracts. (Avg. 1wk per month)
The Successful Applicant
Bachelor electromechanics (Automation)
Master in electromechanics (automation)
Equivalent of the above
Excellent knowledge of International safety rules and regulations is an advantage
Good knowledge of Aviation Rules and regulations : ICAO, FAA en STANAG is an advantage
Basic knowledge of Field Bus Technology
Basic knowledge of Network and Communication Technology using TCP / IP and Programming languages
Commercial sensitivity with customer focus
Able to work in a changing multicultural environment.
Excellent written and verbal communication and presentation skills
Strong planning and organizational skills
Stress resistant personality who feels at his best in a challenging environment
Result and quality oriented with an eye for detail
Independent and driven "self-propelling" individual
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