Real-time support Coordinator
Schaerbeek, Belgium
1 dag geleden

Goods transport by train will become increasingly more important in the future. It is far less detrimental to the environment and mobility than road transport.

Furthermore, it is often safer and more efficient.

Lineas is one of the largest European private enterprises in the area of goods transport by rail.

We therefore believe that it is our responsibility to convince companies to opt for the modal shift away from the road towards more goods by rail.

We carry out that ambitious task with the best products, innovative services, a large fleet and a great deal of passion and input for our customers.

We want to grow and make a real difference on an international scale.

Why are we looking for a Real-Time Support Coordinator ?

For the support growth of Lineas we are looking for a new working force.

What you will have to do

  • Facilitate and monitor the Daily and Weekly Quality Meetings.
  • Create reporting’s about these 2 platforms according to the needs and demands of stakeholders + MQM
  • Develop & track KPIs in order to measure the performance of the platforms
  • Based on analysis out of the quality platforms, identifying the right levers to focus on to improve quality
  • Ensure there is a link with performance management and general quality KPI’s
  • Be proactive and creative to improve the platforms in order to increase the attendance and the buy in of the stakeholders
  • Be an ambassador and communicate about the quality processes and its results and make sure they are followed properly
  • Translate the necessary regulation, received from driver’s regulation & stations regulations towards the people working in real-
  • time and making sure everybody is able to find and understand these documents.

  • Make sure document management is done within the real-time organisation and everybody knows where to find the data required.
  • Chase within the organisation to find the necessary data
  • Support the organisation to fill in the required documents
  • Ensure that all people working in RT are able to follow the necessary trainings
  • Enable sufficient training abilities
  • Follow up that the trainings are adequate for the real-time organisation
  • Follow up that the people in real time have the right competences to perform their day to day job
  • If required being able to support the RT organisation with fulfilling operational tasks, after having received the necessary training.
  • You develop your soft and hard skills to become a senior leader within Lineas.
  • Your profile

  • Master in logistics, engineering or applied economics or relevant experience
  • Minimum 1-3 years of relevant experience in a Supply Chain environment
  • Good knowledge of Dutch, French and English (German is a plus)
  • Pro-active, stress-resilient, pragmatic, result-oriented
  • Well organised and able to prioritise in a context of changing priorities
  • Strong analytical and problem solving skills
  • Have an eye for critical details but do not forget the big picture
  • Team player and like to work with other people
  • Shown leadership skills
  • What we offer

    You get the chance to grow and to launch your career in a booming company.

  • You get attractive pay with fine fringe benefits.
  • You will be joining a young and dynamic company. Things move forward rapidly, with all sorts of constant changes, opening up prospects for your career at all times.
  • We give you thorough training from the outset together with all the coaching you need to get started, and subsequently every opportunity to develop your talents further.
  • You may work independently and free of the boundaries of time even from home or at a location that is better suited now and then.
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