Business Development Manager
6 dagen geleden

About Us

Our vision : Easy Air Travel every step of the way.

Around the world, nearly every passenger flight relies on SITA technology. Globally, almost every airport and airline does business with us, and it’s our job to support their operations.

As the world's leading air transport IT and communications specialist, we’re committed to meeting the demands of the air transport industry around the clock, every day.


The Business Development Manager serves as a global single point of accountability to a very large number of small accounts spread amongst a region or a territory.

He / She develops new business and expands sales coverage for emerging and existing small accounts specific to a region or assigned territory.

He / She manages the overall relationships with clients at all possible level and ensures along the regional sales management team customer loyalty and satisfaction.

Key Responsibilities

  • Managing a large number of small accounts and be responsible for all related sales and growth
  • Managing accounts with size of less than a million USD each in yearly revenue achieving or exceeding Sales targets for all the small accounts
  • Developing & leading sales strategy in coordination with the regional sales management for all the small accounts
  • Promoting the value and benefits of SITA's Products & Services Portfolio through appropriate engagement of Solutions Sales Specialists or Solutions Designers.
  • Prime Sales from prospecting to closing including obtaining the necessary internal approvals
  • Managing Client's relationships. Monitoring overall Customer Satisfaction and intervening on demand in issue resolution or in case of crisis
  • Developing and understanding the customer's requirements business environment and strategy to ensure significantly higher revenues accrued with increased customer satisfaction
  • Identifying competition and competitive actions within the assigned accounts and communicating information to Marketing.
  • Taking actions to reinforce SITA's presence

  • Help assessing in the filtering of leads assess the viability of the prospects and most important ensure clarity and qualification of the opportunities.
  • Qualifications

    Education & Qualifications

  • Academic Qualification or equivalent business experience.
  • Experience

  • 5 years experience preferably within ATI or equivalent sector or market
  • Proven successful experience in Business development and sales for large turn over of at least 5 M$
  • Sales of complex and large deals including financial structuring negotiations and closingTrack record of achieving / exceeding sales targets
  • Revenue Growth and business development
  • Customer service experience when dealing with large number of accounts
  • Large experience in managing sales for small to medium accounts
  • Experience in facilitating and participating in account development plans
  • Client relationship at middle management level.
  • Knowledge & Skills

  • Very good understanding of Airport and Airline business
  • Familiar with the differences in business models of client's competitors
  • Knowledgeable of emerging business trends in ATI
  • Good understanding of Client's business and how offerings complement each other to create a winning value proposition to address client needs
  • Strong knowledge and experience with most of the products / services offerings in each BU
  • Good knowledge of Account Plan methodology
  • Strong knowledge of using sales processes and opportunity management
  • Knowledge of Miller Heiman methodology is a plus
  • Good understanding of major components of financial management
  • Takes a proactive approach to identifying new business opportunities
  • Is comfortable with networking and cold calling to find new prospects
  • Priorities on prospecting to expand customer base for new opportunities
  • Continually looks to meet new people as a way to expand contact base.
  • Why Should you be interested?

  • Learning Opportunity this is a challenging role which will grow your capability
  • Career Development we hire about 30% of our roles internally
  • International Environment we have a very international employee base and we are located in over 130 countries
  • Job Posting

    Oct 31, 2018, 9 : 56 : 30 AM

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