Customer Service Officer
Page Personnel
Brusselss, Brusselss, Belgium
13 uur geleden
source : Jobat

The main responsibilities of the Customer Service Representative :

Be in charge of a client portfolio from A-Z

Be the SPOC for your clients and proactively inform them on the status of their orders and deliveries

Coordinate internally with other departments (finance, logistics, warehouse) to be up to date and share relevant information.

Handle problems that arise, manage complaints and offer prompt solutions

Monitor the whole order to delivery cycle and take corrective actions when needed : return requests, back orders,..

Build and retain your own customer portfolio

The ideal candidate :

a very strong level of French and Dutch.

a bachelor degree and relevant experience as a customer service representative, handling orders from A-Z

you are proactive, stress-resistant and sociable

you can work independently and in a team

you have a positive mindset, can easily adapt and are eager to learn

a good knowledge of SAP (preferably) and Excel

Bij de favorieten invoegen
Verwijder van favorieten
Mijn E-mail
Door op "voortzetten" te klikken, gaat u ermee akkoord dat neuvoo uw persoonlijke gegevens verzamelt en verwerkt die u in dit formulier hebt verstrekt, om een ​​neuvoo-account te maken en u te abonneren op onze e-mailwaarschuwingen, in overeenstemming met ons Privacybeleid . U kunt uw toestemming te allen tijde intrekken door te volgen deze stappen .