Who is CHEQROOM?
CHEQROOM is one of the fastest-growing equipment management platforms and getting ready to further scale globally.
We make it easier for businesses to manage their equipment and help companies like Google, Uber, Airbnb, NBC, ESPN, Wall Street Journal, to stay on top of their inventory by digitizing the entire process through an intuitive and collaborative software solution.
Feel like joining us? We’re currently looking for a Customer Success Manager to help us grow our client base!
What you will be doing
Train and on-board new customers and help them be successful
Identify expansion opportunities and up-selling customers
Follow up on user and customer emails and questions
Manage churn and build relationships with our customers
You have experience in Customer Success, Customer Support or as an Account Manager
You’re fluent in English and have excellent communication skills (written and oral)
You can create content like FAQs, on-boarding instructions or training videos
You have the ability and desire to work in a startup team environment
You’re passionate about technology and firmly believe in the future of cloud-based applications
You are proactive and not afraid to learn- fail learn again
You are passionated and work hard in a resourceful way
You are a real doer and you love making things happen
You are able to change directions and seek new ideas if needed
You’re entrepreneurial, energetic and can work independently as well in teams
You’re a driver as well a contributor
You have the right balance of energy, confidence, and humility to fit in as a contributor to a small team culture
What we offer
An inspiring office in the center of Ghent.
A real scale-up environment : work hard, play hard, scale harder.
You’ll join a potential tech unicorn
Flexible working hours
Huge growth and learning potential
The full Apple package or anything else you need to get the job done.