Solution Consultant - WFM/Workforce Management SaaS
Kronos
Asse,Zellik , Vlaams Brabant , Belgium
6 dagen geleden

Description

  • Lead Kronos consultant for client configuration design, build, test and deployment activities
  • Work closely with Kronos implementation team on new client implementation, upgrade, and change order projects
  • Proactively consult on best practice methodology, configuration design and build activities to ensure client success
  • Solution presentation to the client
  • Drive all client system requirements and collaborate with client and resources for project related decisions
  • Utilise technical ability to prioritise issues and respond appropriately to multiple critical situations
  • Research application questions by setting up scenarios and testing the application.
  • Analyse customer configurations and resolve or work around set up issues
  • Provide significant transfer of product knowledge to our customers
  • Qualifications

  • Bachelor’s degree or equivalent work experience
  • Excellent customer service skills and oral and written communication skills
  • Experience working with client / server and / or Web Based technologies
  • Experience working with integration or implementations of Cloud based systems
  • Workforce management software applications implementation experience in one of the following verticals Retail, Manufacturing, Service & Distribution
  • Experience of Kronos, JDA, Reflexis or Ceridian solutions would be a benefit
  • Consulting / customer interface experience
  • Broad knowledge of labour management, HR / Payroll, ERP, or similar domain product / systems
  • Mandatory language skills : fluent in English and German
  • Beneficial language skills : French
  • Travel up to 50% may be required
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