You will lead a small onsite support team located in Ghent or where BASF has it's offices in Belgium.
This team provides onsite IT environment support related to hardware, software and smart phone support and sim card management.
You are the single point of contact on your location for all IT-related strategic partners of BASF who deliver standardized services, network and datacenter infrastructure, telephony and unified communications.
You will oversee the quality for ongoing activities by steering the on-site technicians (examples : VIP support, various requests from technical teams and users, escalations, complaint management, etc.).
You will identify bottlenecks, in alignment with your Benelux colleagues within the BASF group, and coordinate the implementation of improvements.
You will be the service owner for several tailor-made services. In this role you will follow up, coordinate and steer these services.
You will organize review meetings and align with central technical teams and business counterparts.
As a project lead, you will integrate several stand-alone application servers into the BASF standardized IT environment and will become service owner after the integration.
You will assist your BASF colleagues by providing consultancy towards the end user community for solutions. You will follow up and coordinate ongoing local projects.
Occasionally, you will participate in the execution of a project.
You will be a trusted advisor to the on-site support team.
You have experience in leading a small team, coaching and developing your team members.
You have obtained a Bachelor or a Master degree in the field of Information Technology.
You speak and write Dutch and English fluently.
You have 3 years of experience in the field of Information Technology and at least 1 years of experience in leading teams and / or projects.
You have good communications skills and like working in a team.
Besides the fact that you're an analytical thinker, you are also able to work in a complex international environment.
Responsibility from day one in a challenging work environment and "on-the-job" training as part of a committed team.
Competitive compensation including attractive benefits as well as excellent career opportunities in an international company.
Do you have any questions about the application process or the job?
Mr. Vingerling (Talent acquisition)
Phone : +49 30 2005 - 59105
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