Cowboy is about customer obsession’, creating a seamless customer experience and being close to our riders from the moment of discovery to the moment where a problem arises and when we want to be close to solve it.
Building a new way to move in your city we aim to create long-term partnerships with our customers that are built on trust and care.
We are building a talented team of problem solvers and experts who will help our customers get the most value out of a Cowboy.
The customer success team is on a mission to help customers move freely through the city and feeling happy about Cowboy, delivering top notch support and working out creative solutions to our customers’ problems, every single day.
To achieve this goal, we’re looking for a passionate customer success expert to make the difference between great and excellent.
As a member of the Customer Success Team, your responsibilities would include :