The Workplace Specialist will actively contribute to the workplace activities and is responsible for the workplace components, can deliver technical support and can challenge on technical and / or functional details, quotes, usage, documentation, etc.
Furthermore the Workplace Specialist will be responsible for the workplace operational activities.
Workplace builds and Office Software
VDI environment (access and configuration).
Local Back-end (local fileserver, AD, SCCM, profiles, ).
Cloud solutions : Office365 (Mail), SharePoint Online, OneDrive, Intune.
Application packaging and SCCM (Flexera)
Front-end software licensing.
Remote access VPN.
Liaison for Identity and User Access Management.
Executes following tasks :
Organizing and supporting application packaging and testing for Windows10 and O365.
Propose actions / solutions for the new target workplace environment.
Support distribution of workstations (laptops) to employees.
Migrating Lotus Notes applications.
Migrating personal and shared group file folders to another platform or solution.
Migrating printer back-end to another solution (follow-me printing).
Responsible for Windows10 post-migration care.
Responsible for up to date WPS documentation, work instructions and CMDB information during and after migration.
Responsible for updating the WPS BCP / DRP plans and organize execution after migration.
Responsible for WPS operational activities.
Solving (or assist in solving) of migration related incidents and problems.
You are flexible, have no 9-to-5 attitude and willing to achieve an extra mile when required.
Delivers management information to the IT Infrastructure Lead and / or the IT Operations Manager.
Active contribution to other Integration streams having impact on the workplace environment.
Represent and act as back-up for the Worplace Product Owner.
A Master degree in Computer Science or equivalent.
10 years of relevant experience in the workplace domain.
Proven experience in several workplace integration and / or migration projects including big file-server migra- tions (shared and user drives).
Strong technical experience with :
oWindows OS (10), Office365 and Collaboration tools
oAD, Citrix, SCCM, profiles, scripting and remote access solutions (VPN)
oMail back-end and mail routing
oFile-servers, including synchronization and backup.
In depth knowledge of Security & Risk related items in regards to the workplace domain.
Experience with working in agile way.
Strong written and verbal skills and a very good knowledge of English and Dutch / French.