CRM Consultant
Business & Decision
6 dagen geleden

Position and missions

As an expert, we offer you the opportunity to join a recognized company in the data and digital fields and to work on ambitious projects for the largest companies on the Belgian and international markets.

We are looking for a technical Microsoft Dynamics consultant to be part of our team in Brussels. As a Microsoft Dynamics consultant you will work in our digital expertise practice where you will lead assessments, solution design and implementation of CRM solutions based on Microsoft Dynamics.

You will work mainly in Brussels. Travel in Belgium and / or Europe is possible.


  • A multi-disciplinary approach : you are part of the digital expertise practice, you can work in collaboration with other departments.
  • More than a job, a career path : as Business & Decision is a fast-growing company it gives a lot of opportunities to grow in the direction you want.
  • There’s lots of flexibility, career paths in different directions and the opportunity to take ownership of new things on the market.

  • You integrate a team of strong experts that value after work activities and events just as much as hard work.
  • You get an attractive consultant package including a company car, a strong career path, relevant training, challenging missions and projects and international perspectives.
  • The company

    Business & Decision (B&D) is an international consulting, management and systems integration group which answers business needs by being a trusted partner for digital and data transformation.

    As part of the Orange group, B&D provide a full digital package to our clients : collaborative working methods, optimized performance of information systems and 360 customer relations all by harnessing the power of data.

    To do this, B&D has 4 strategic offers to differentiate from our competitors :

  • New : detect, choose and create new services based on data
  • More : understand your customers to do more business with them
  • Better : optimize operational efficiency
  • Right : anticipate financial, security, regulatory, online reputation and fraud risks
  • B&D values excellence, respect and modesty from all our employees and we look for the following skills in candidates :

  • Entrepreneurship, solution-oriented and value client intimacy
  • Team work, social skills, self-awareness and communication skills
  • Flexibility, adaptability and resourcefulness.
  • These values are found throughout the B&D organization from Managing Director down and that’s why B&D are certified as a Top Employer in Belgium for our people-first best practices in HR.


    We challenge you to directly apply if you recognize yourself in some of the following attributes. See you soon!

  • 3 to 5 years of relevant experience;
  • You need to have a strong experience in CRM implementations (MS dynamics, Salesforce, SAP );
  • You have previous experiences in complex IT projects which include integration cross platform;
  • You are familiar with business processes such as Salesforce automation, marketing automation, service management & call center;
  • Javascript advance including framework like JQuery is a plus
  • C# / Java experience / .Net framework experience
  • HTML / CSS
  • Database (SQL or other)
  • Object Modeling and architectural concepts (MVC, Services, Interface)
  • Web Services, Soap / Rest / API
  • TFS / Git / SVN tools
  • Agile delivery experience
  • Fluent in English and French and / or Dutch
  • Nice to have

  • ETL knowledge (Scribe)
  • MS Dynamics third party app (N52, ClickDimenssion)
  • Unified Service Desk
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