Application Support Engineer
Hasselt, Belgium
4 dagen geleden
source : OnlyEngineerJobs

Werkgever details Our client is a company developing and selling innovative software products for the marketing sector. They have Belgian roots and their headquarters is based in the Brussels' area.

They have about 500 employees around the world, of which around 185 are based in Belgium. They are a very healthy, rapidly growing company, leading in their field both in the USA and Europe.

Functieomschrijving You will assist clients and partners in resolving any problems that they may have in working with the software.

These issues may cover a wide range of topics, including email, content, reporting, database queries, etc. Providing top technical support and client service is the key of your performance.

You will be a part of a close-knit, but widely distributed team that spans 6 countries in two continents. Team members are driven and passionate about solving the problem.

You will work in a fast-paced, high-technology environment. You will have many opportunities to learn new things, face new challenges, and you'll have to adapt constantly to different environments and use-cases.

You will be based in Limburg. Vereiste ervaring Strong familiarity with digital marketing and digital channels such as email technology.

Preferably a Bachelor degree or higher Professional experience is required with HTML / CSS SQL Experience with the following areas is preferred : System : Windows Administration Networking : TCP / IP, DNS, SMTP Web Development : JavaScript, jQuery, XML Database : MS-SQL Previous experience in a tech support, help desk, or client service position Excellent communication skills with a strong client focus are a must.

Effective at troubleshooting and problem solving capabilities Eager to develop expertise in a constantly evolving environment.

Working a-typical hours (like starting at noon and working till 20h) is appreciated Fluent English language skills, Dutch is very relevant, French is an added bonus.

Aanbod You will be part of a high-technology company with a no-nonsense attitude. It will provide you with the opportunity to develop your skills and knowledge and to grow in a stimulating environment within a fast-growing international company.

Apart from a competitive salary, there are many fringe benefits for this position. Among those a company car, a net allowance, insurances, etc.

You will be based in Limburg and report to the European Support Manager.

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