Customer Support Specialist
Wemmel, Belgium
6 dagen geleden
source : OnlyEngineerJobs

Customer Support Specialist - German (m / f) Function Are you full of fierce ambition? Are you genuinely interested in feedback?

Do you want to be the face of an innovative IT company? Would you like to take the next step with us? Are you ready to broaden your horizons with cloud computing?

Then you might be a perfect match for our Customer Support team! They are convinced that only together you can get the best out of yourself.

Our company builds business software for fiercely ambitious entrepreneurs who want to streamline and grow their business.

Our cloud-based solutions help them turn those ambitions into reality. The Customer Support Team is the first contact point for our clients, and therefore has a crucial role in customer satisfaction.

As Customer Support Specialist it is your job to support clients in using our products, answering questions and solving problems.

You will also be developing knowledge documents, in order to standardize support procedures and to optimize our customer services.

Your role is crucial : As a Customer Support Specialist, you are the person who stands between the customer and the answer to his question.

With your effort, you pave the way to customer satisfaction and bring Exact to the next level. Do you dare to take this challenge?

  • Profile You; Are ambitious and ready to take the next step with us; Are interested in IT; Are a native German speaker and have good knowledge the French language;
  • Have a Bachelor’s Degree or equivalent by experience; Have some knowledge of accountancy or finance; Have an analytical mind and you get a kick out of solving complex problems;
  • Are customer oriented and stress resistant. Our client Our client makes business software for ambitious entrepreneurs and inspires entrepreneurs to grow.

    Entrepreneurs carry the economy and our client supports them in doing so. Offer You will receive the best training and coaching to develop into an expert as quickly as possible.

    Investing in your development and future. Permanent contract, attractive salary supplemented by fringe benefits. International working environment.

    Enthusiastic employees who are ambitious and want to make a career within the sector.

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