Job Description : Summary
Performs complex analyses of business goals, objectives and needs of the general business environment to align information technology solutions with business initiatives for multiple, complex accounts.
Serves as a subject matter expert and the liaison between technical personnel and non-technical personnel.
Essential Job Functions
Plans and designs complex business processes and system modifications. Makes recommendations to improve and support business activities.
Gathers business requirements through a variety of techniques such as work sessions and interviews. Analyzes and documents client complex business requirements and processes;
communicates these requirements to appropriate parties.
Creates complex test case scenarios to be used in testing; monitors / oversees the testing of business applications to verify that all client requirements are incorporated into the system design.
Provides input into developing and modifying systems to meet client needs. Develops business specifications to support these modifications.
Coordinates and facilitates meetings with clients to gather and document requirements and explore potential solutions.
Coordinates business analyst tasks on information technology projects and provides project team member guidance and support.
May plan, allocate and monitor work of other business analysts.
Participates in technical reviews and inspections to verify 'intent of change' is carried through the entire project.
Provides time estimates for project related tasks.
Provides leadership and work guidance to less experienced personnel.
Bachelor's degree or equivalent combination of education and experience
Bachelor's degree in business administration, information systems, or related field preferred
Nine or more years of business analysis experience
Experience working with the interface of information technology with functional groups within an organization
Experience working with business processes and re-engineering
Experience working with computer programming concepts and basic language
Strong interpersonal skills to interact with customers and team members
Strong communication skills
Strong analytical and problem solving skills
Good presentation skills to present to management and customers
Good leadership skills to coordinate, oversee and lead team / project members
Good personal computer and business solutions software skills
Ability to work in a team environment
Willingness to travel
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