The Flight Operations Office Manager assists the Head of Flight Operations in his day-to-day organisational tasks and is actively involved in the organisational management of Flight Operations.
Essential job duties and responsibilities
Key result area : Project Management
Establishes overall coordination and steering of special events and projects within the Flight Operations environment respecting given deadlines and budget.
Assists the Head of Flight Operations in IOSA, BCAA and CARA audits.
Establishes the flight Operations operational risk assessments : prepares the ORA initiation documents, participates in hazard sessions and coordinates the implementation of mitigations and controls
Key result area : Process management
Assists in the implementation process of recommendations formulated by the Flight Safety Department.
Prepares and files operational approvals towards local and international Civil Aviation Authorities.
Key Result Area : Procedures and coordination
Internal coordination and follow up of implementation of agreed actions in relation to decisions taken in department
Follow- up of the corrective active reports and recommendations issued by the Safety Department.
Editor of the Flight Ops Internal procedures manual (IPM)
Manages the flight Ops Working procedures database
Coordinates and follows up the approval process prior opening of new charter or scheduled destinations
ECC coordinator within Flight Operations
support the fleet and technical pilots in the phase-in process of new aircraft
Bachelor degree or equal through experience
Technical experience in an airline Flight Operations environment is an asset
Knowledge of Project, Program and Process Management
Fluent in English (reading, writing and speaking)
A thorough knowledge of the aircraft systems and corresponding procedures
Computer literate; good knowledge of Word, Excel
Task and detail oriented
Ability to interact and communicate well with team members
Self- motivated, pro-active and highly organized.
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