Job Position : Responsible of Legal Software Business Intelligence. International role, the job location is flexible and can be in on of the WK offices in Italy (Milan), Belgium (Mechelen), France (Paris).
Responsibilities : The successful candidate will be part of Legal Software central department Strategy & Business Development’ and will report to Elena Brambilla.
The person will be responsible for all the Business Intelligence activities, by organizing as appropriate the technology tools and internal processes and by creating and maintaining dashboards and analysis in line with business and operational requirements and SLAs.
Activities include : Definition of the BI needs of the central and local Legal Software business and operations stakeholders;
Ownership and management of all the analytics (such as usage, churn, price ) identified from Legal Software stakeholders, maintaining and / or developing data sets and outputs;
Business ownership of BI tools, encompassing : organization of the technology tools and of the processes needed to gather, structure and analyse data;
requirement gathering and analysis, design specification and delivery, testing and quality assurance with data extracts;
Development and delivery of insight and intelligence using tools such as SQL, PowerBI etc : Extraction, transformation and development of data reporting solutions;
creation of BI dashboards and reports; Regular reporting to stakeholders on operational and strategic business and performance analytics;
The successful candidate will organize and execute these activities in close collaboration with : The technology teams of Wolters Kluwer (GBS, dxg, LR);
The Legal Software stakeholders : central managers of Customer Engagement, Marketing Operations, Customer Services and local business stakeholders;
The LR M&S Center of Excellence; The BI stakeholders in local WK LR country units; What we're looking for : A senior professional with experience in both Management Information / data warehousing solutions and Data / Business Intelligence modeling and dashboarding;
Academic background in IT, Engineering, Economics or similar; Proven experience within Data Ware House systems (on premise / saas) : analysis, implementation, development of operational and business reports;
Proven experience within data gathering and visualisation tools such as Microsoft SQL Server, Tableau, PowerBI, QlickView;
Excellent Knowledge of Data / Business Intelligence characteristics and processes with skills in functional and technical analysis, solution modeling;
Experience in Project Management for the evaluation, planning, execution and control of projects for BI systems and processes implementation;
Knowledge of Big Data reporting systems such as Hadoop / Hive; Experience in digital marketing & marketing automation processes;
Experience in international team working; Fluent English, appreciated knowledge of French and additional languages; Leadership attitude, excellent relational skills (communication, interpersonal and documentation), problem solving and track record of delivery in a timely manner, flexibility to work in a fast-moving market are considered key characteristics of the profile.