Students Team Member (Guest Experience, Retail, Admissions, Café) - Lego Discovery Centre Brussels
Merlin Entertainments
Brussels, Belgium
6 uur geleden

Students Team Member (Guest Experience, Retail, Admissions, Café) - Lego Discovery Centre Brussels

Docks Bruxsel, Quai des Usines 163 1000 Bruxelles


MerlinEntertainments is a global leader in location-based, family entertainment. AsEurope's Number 1 and the world's second-largest visitor attraction operator,Merlin operates 137 attractions, 24 hotels and 6 holiday villages in 24countries and across 4 continents.

Merlin’s purpose is to deliver memorableexperiences to its millions of guests around the world, through its iconicbrands and multiple attraction formats, and the commitment and passion of itsemployees.

Our iconic brands include the likes of SEA LIFE,Madame Tussauds, the Dungeons, LEGOLAND, and more!

Opening in summer2022, families in Brussels and across Belgium will be the first in the world toexperience the next generation LEGO Discovery Centre.

With a brand-new look anddesign, the attractions, now named LEGO Discovery Centres (previously LEGOLANDDiscovery Centres) will continue an already popular offering of highlyinteractive indoor LEGO play experiences.

We have now started the search fora motivated and energetic team of hosts to begin this great adventure!

Scope of Job

  • OurHosts are our front line staff that are right at the heart of everything we do- as a Host, your role is to ensure all guests receive the best possibleexperience during their visit to the attraction;
  • with particular attention to guestexperience, ensuring every single one of our guests have the most awesomeexperience and can’t wait to return!

  • We will require hosts for the following areas;
  • Admissions & Retail Hosts - OurHosts work at the admissions desk, helping our guests buy tickets, guidebooks,giving recommendations and information.

    You are also responsible to manage thelines of visitors when we get really busy. Keeping stock levels in the shop upto date and ensuring all items are displayed correctly.

    Food & Beverage Hosts - OurF&B Hosts work in our Food & Beverage area, which is a small café whereparents can relax with a coffee or families can purchase a snack to eat.

    F&B hosts serve food and drinks and make sure the area is always spotlesslyclean.

    Guest Experience Hosts - OurGuest Experience Hosts works within the attraction ensuring that each and everyperson has an amazing experience.

    We are a fully flexible employer and arelooking for a variety of roles on different working patterns - we arerecruiting Full Time staff, Part Time staff and also staff just for thebusy periods, which is ideal if you are a student.

    About you

  • You are a people person and love interactingwith guests
  • You are energetic, enthusiastic and youcommunicate your joy of life to everyone that approaches you and love workingas part of a team!
  • You are flexible (not talking about doingthe splits or are we?!)
  • You love to learn and being part of theaction and are truly passionate about the brand.
  • You are a good listener
  • You show up wearing the best version ofyourself everyday
  • You are multilingual. You are at leastfluent in french and or / dutch and english
  • Extra spoken languages are a major asset! Parlare italiano? Sprichst du deutsch oder vielleicht nǐ huì shuōzhōng wén ma
  • The Perks

    Alongside a fun and friendly environment and a competitive annual salary, you can enjoy a great benefits package which includes a discretionary company bonus, and of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, amongst other discounts.

    Perhaps the biggest benefits of joining us, however, are the outstanding opportunities for career development across the expanding group.

    Everyone Matters at Merlin.

    At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too.

    We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together.

    Because at Merlin, everyone matters! Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation.

    Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.

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